Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

In this role, you own and drive the data and AI strategy across Quavo’s platform, leading initiatives from infrastructure to machine learning-driven product features and developing and implementing product roadmaps that tie data, AI, and ML investments directly to customer outcomes and business goals. Leading and mentoring a multidisciplinary team of engineers, product managers, and data scientists, you’ll manage the full product lifecycle, from ideation and requirements gathering to prioritization, release planning, and iteration. You’ll collaborate cross-functionally to ensure products are built responsibly and timely, and evaluate, integrate, and manage third-party platforms and tools to support the company’s broader tech strategy. This is a full-time, permanent position and is fully remote.

Responsibilities include:

• Own and drive the Data & AI strategy across our platform, leading initiatives from infrastructure to ML-driven product features
• Develop and implement product roadmaps that tie data, ML, and AI investments directly to customer outcomes and business goals
• Manage the full product lifecycle—from ideation and requirements gathering to prioritization, release planning, and iteration
• Lead and mentor a multidisciplinary team, including engineers, product managers, and data scientists
• Foster a culture of innovation, experimentation, and continuous learning, while grounding execution in real business value
• Cultivate a fast-paced, iterative development culture for AI, leveraging generative AI techniques and agile principles
• Champion the use of data visualization tools and techniques to generate actionable insights for product and business stakeholders
• Ensure our data warehouse is secure, well-structured, and optimized to support both product features and internal analytics
• Define and track key performance indicators (KPIs) to measure product impact and guide prioritization
• Work cross-functionally with engineering, design, compliance, legal, and exec teams to build responsibly and at speed
• Evaluate, integrate, and manage third-party platforms, data vendors, and AI tools as part of the broader tech strategy
• Act as a player/coach—leading by doing, while scaling the team and identifying future resourcing needs

Required Qualifications:

• 8+ years of product management experience with 3+ years focused on data, machine learning (ML), and AI; experience delivering AI-powered features and managing end-to-end data and ML initiatives from scratch
• Experience developing and implementing product roadmaps that tie data, ML, and AI investments directly to customer outcomes and business goals
• Prior experience in fintech or similar regulated industry; comfortable working with sensitive, privacy-protected data
• Deep understanding of regulatory requirements with the ability to transfer those areas into data product strategy and feature design
• Proficiency with AWS, relational databases, modern data, data visualization, and ML technologies
• Prior experience leading data science teams with the ability to balance big-picture strategy with a hands-on, roll-up-your-sleeve approach
• Experience evaluating and integrating third-party vendors, platforms, and contractors to extend team capability and velocity
• High school diploma

https://www.quavo.com/careers/