Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

Lead product positioning, go-to-market planning, and competitive analysis for the company’s core fraud and disputes platform. Partner with Product Management, Marketing and Sales to drive adoption, retention, and market differentiation.

Responsibilities include:

• Own and create GTM strategies for new features and product launches
• Work closely with Product to understand the roadmap and translate technical features into customer-facing value statements
• Lead competitive intelligence initiatives
• Develop product positioning and messaging that resonates with target audiences
• Collaborate with marketing to deliver sales enablement assets (pitch decks, training, one-pagers)
• Ownership of Quavo’s internal Confluence platform and be responsible for quality/upkeep
• Partner with Marketing to develop customer stories, case studies, and campaign content
• Analyze launch performance and feature adoption to optimize future GTM efforts
• KPIs:
• • Launch adoption rate/Internal GTM understanding
  • Customer engagement with new features
  • Feedback quality from Sales and Product

Required Qualifications:

• 2-3 years of functional experience with QFD
• Robust understanding of Quavo’s product platform at a feature level
• Demonstrated ability to collaborate effectively and frequently across internal departments
• Execution based mindset.

Preferred Qualifications:

• Familiarity with content generation or graphic design.