Quility is a modern Insurtech company transforming how life insurance and financial wellness solutions are designed, delivered, and experienced. By blending advanced technology, data-driven insights, and a human-first approach, we empower agents and partners to offer streamlined, fully digital insurance experiences at scale. With thousands of independent agents nationwide and a growing suite of proprietary platforms and products, we are redefining the future of insurance distribution. Our corporate team drives innovation across every touchpoint, enabling families across America to access the protection and peace of mind they deserve. At Quility, we’re not just keeping up with industry change, we’re leading it. 

Job Summary

Quility is seeking a UX/UI Designer with 4+ years of experience in designing digital products to lead end-to-end user experience work for our web and mobile applications. In this role, you will own your work from discovery through delivery, participating in user research, defining user flows, creating wireframes and interactive prototypes, and delivering high-fidelity designs that translate complex challenges into simple, intuitive experiences. 

You will design user-centered, accessible interfaces, define interaction patterns and guidelines, and use available data to validate and iterate on solutions. Partnering closely with product owners, developers, engineering, architecture, data, customer service, and marketing, you’ll ensure designs are feasible, aligned with business goals, and consistent across products through a shared design system. 

You bring strong proficiency in Figma, an analytical and detail-oriented mindset, and excellent communication skills to clearly articulate design decisions and build alignment with stakeholders. You are proactive, process-driven, comfortable working under deadlines on multiple initiatives, and passionate about creating customer-focused experiences. Proven experience in designing digital products is required; a background in Insurtech/Fintech SaaS and working with AI to enhance workflows is a plus. 

Responsibilities

• Responsible Ownership: 

• • Consistently and proactively ensure all work is meeting deadlines and follows processes to produce high-quality digital products and experiences. 

• User Research:  

• • Conduct user research with stakeholders to gather insights into user behavior and preferences. 

• • Analyze and interpret research findings to inform design decisions and evaluate their effectiveness. 

• Workflows: 

• • Develop user flow diagrams to define the structure and navigation of digital products. 

• Wireframing and Prototyping: 

• • Create wireframes, prototypes, and mockups to visualize design concepts and interactions. 

• • Iterate on designs based on feedback and user testing results. 

• Interaction & User Centered Design: 

• • Design intuitive, user-friendly, and accessible interfaces that meet user needs and business objectives. 

• • Advocate for a user-centered design approach throughout the product development process. 

• • Define and document interaction patterns and guidelines. 

• Usability Testing: 

• • Plan and conduct usability tests to evaluate the effectiveness of designs. 

• • Identify usability issues and recommend improvements. 

•  Collaboration: 

• • Work closely with cross-functional teams, including product owners and managers, developers, engineering, architecture, data, customer service, and marketing, to ensure design aligns with constraints. 

• Stakeholder Communication: 

• • Clearly communicate design recommendations and findings to stakeholders and team members, and build alignment on product strategy, design, functionality, and usability. 

• • Effectively communicate the rationale behind design decisions. 

• Continuous Learning: 

• • Stay up to date with industry trends, best practices, and emerging design technologies. 

Qualifications

• Experience 

• • 4+ years of professional experience designing digital products 

• • Have an online portfolio or other example work to share
• Design Tools 

• • Proficient in Figma 

• Proactive Ownership 

• • Takes full responsibility for design outcomes, actively identifies friction points, and communicates early and often to resolve blockers. 

• Process-Driven Innovation 

• • Consistently seeks to improve how we build by establishing scalable design patterns and repeatable workflows that turn complex insurance challenges into simple user experiences. 

• Detail-Oriented 

• • Excellent attention to detail and organizational skills. 

• Communication and Collaboration 

• • Effective communication and collaboration skills for working with cross-functional teams and suppliers. 

• • Understands how to communicate blockers appropriately, escalate for support when needed, and keep the team informed. 

• Analytical Mindset 

• • Familiarity with user research methodologies and usability principles. 

• Problem-Solving Skills 

• • Strong problem-solving skills and adaptability to evolving business objectives, requirements, and feedback. 

• Deadline-Driven 

• • Capability to work under deadlines and manage multiple tasks simultaneously. 

• Customer-Focused 

• • Empathy for users and a passion for creating great user experiences. 

Supervisory Responsibility 
This position has no supervisory responsibilities. 

Work Environment 
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

This is largely a sedentary role; however, building access is limited to two sets of stairs and may require lifting or moving objects up to 30 lbs. The employee is frequently required to sit for long periods of time. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Position Type and Expected Hours of Work 
This is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m ET. Occasional evening and weekend work may be required as job duties demand. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.