Clinical Business Manager - North West Territory

ABOUT US: 
Headquartered in Silicon Valley, R2 Technologies is the world leader in CryoAesthetics™ medical devices. Our Glacial® platform, known for precision contact cooling of the skin, is clinically proven to reduce inflammation and brighten dark spots. In 2014, Pansend Life Sciences LLC—the life sciences segment of INNOVATE (NYSE: VATE)—founded R2 with Blossom Innovations LLC and Massachusetts General Hospital to bring their patented and groundbreaking Cryomodulation™ technology to market. In 2019, R2 formed a strategic partnership with Huadong Medicine Co. Ltd., and has since advanced design development and clinical research to launch Glacial® Rx, Glacial® fx, and Glacial® Spa. Today, we continue to push the boundaries of aesthetic innovation with an exciting and ever-evolving product pipeline.
 
 

ABOUT YOU: 
As a Clinical Business Manager, you will play a critical role in driving clinical excellence, territory growth, and practice development. You will be responsible for providing comprehensive clinical training and account-specific strategies to boost utilization across all tiers of our providers. 
 
In this role, you will utilize your strong relationship-building skills to maintain provider relationships, amplify the provider-centric approach, and ensure our offerings remain at the forefront of the industry. A deep understanding of clinical procedures, advanced knowledge of the aesthetic and med-tech industries, along with exceptional presentation, communication, and strategic planning skills, will be essential.


SPECIFIC AREAS OF FOCUS: 
  • Manage and elevate a territory of Glacial Skin providers through their entire post sales lifecycle
  • Lead in-field clinical and sales education for providers and their teams, demonstrating positioning and best practices in system use, procedural techniques, business planning, and account management for optimal product integration
  • Manage the development, delivery, and execution of practice enhancement programs based on account needs and objectives, while driving business growth by reviewing those needs, increasing consumable pull-through, and guiding practices to maximize treatment opportunities.
  • Conduct detailed business reviews with providers to enhance practice performance and optimize the use of the product portfolio to help facilitate second system, trade-up, and conversion sales
  • Collaborate with the Area Sales Managers to support new provider acquisition, conduct system demos, and foster long-term partnerships
  • Serve as a liaison between Sales, Product Management, and Marketing to support the rollout of new products and initiatives, gathering timely provider feedback to refine offerings
  • Maintain accurate sales forecasts, manage expenses, and strive to exceed quarterly and annual quotas
  • Attend and represent the company at industry events and trade associations to promote the brand
  • Other responsibilities may be assigned as new role is implemented and could include support for providers in another territory

QUALIFICATIONS:
 
Education & Experience
  • RN, or Licensed Aesthetician, or bachelor’s degree preferred, with experience training/educating internal and external providers
  • 5+ years field sales, account management, practice development, experience in the aesthetic industry or related field
Skills
  • Marketing and online client success experience a plus
  • Proven ability to build strong relationships with providers to meet goals
  • Strong clinical knowledge, industry awareness, and business acumen
  • Excellent interpersonal, organizational and presentation skills and strong attention to detail
  • Excellent analytical, written, and verbal communication skills in a remote setting; experience with vendor and provider coordination and planning
  • Experience marketing tools, processes, and programs to drive patient volume
  • Possesses high professionalism, passion, initiative, and attention to detail
  • Thrives in a fast-paced, multitasking, startup environment
  • Savvy with technology platforms (Salesforce, Azure) and remote workforce expectations
  • Ability to manage large territories and travel up to 60% and live within 1 hour of an international airport with direct flights to major cities. 
Location
  • Ideally located in Washington or Oregon
  • Ability to manage large territories and travel up to 60% and live within 1 hour of an international airport with direct flights to major cities

BENEFITS: 
  • Fully distributed work force
  • Company paid medical, dental, and vision insurance
  • 401K plan, with company match
  • Plus much more to explore and discover! 

000210 - Sales

Remote (Washington, US)

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