Unleash your potential with a growing company that delivers creative marketing solutions. We seek talent in paper print, apparel decoration, promotional items, fulfillment, and web-based services. As a family-owned business, we value our team and are committed to providing opportunities to do more and be more.

Job Summary

We’re looking for an experienced and motivated Print Account Manager to join our growing team at Johnson Printing — where creativity meets precision. In this role, you’ll develop and maintain strong client relationships, ensure satisfaction across every project, and help drive business growth through exceptional service and print expertise.

If you thrive in a fast-paced, collaborative environment and love turning big ideas into beautiful, printed results, this is the place for you.

What You’ll Do

Client Relationship & Business Development

• Serve as the main point of contact for your assigned accounts, building long-term, trusted partnerships.
• Meet with customers or sales reps to gather job specs and make recommendations for quality, efficiency, and value.
• Conduct regular account reviews to identify opportunities for growth and upselling.
• Provide timely, proactive feedback to the company regarding customer concerns or opportunities.
• Promote Johnson Printing’s mission, values, and capabilities to clients and the public.

Project & Production Management

• Learn and maintain a deep understanding of Johnson Printing’s capabilities — from offset and digital to wide format and specialty finishing.
• Analyze client needs and provide smart, creative print solutions that fit their goals.
• Prepare and present accurate cost estimates, converting them into live orders once approved.
• Collaborate with internal teams and outside vendors to ensure projects are completed on time, on budget, and to specification.
• Manage proofs, approvals, and production schedules, keeping clients informed every step of the way.
• Review completed jobs for accuracy and completeness before invoicing.
• Invoice clients promptly and accurately upon job completion.

Internal Collaboration

• Work closely with production, design, logistics, and vendor partners to ensure seamless execution.
• Answer client inquiries quickly and professionally, maintaining open communication channels.
• Identify and suggest internal process improvements that enhance quality or efficiency.
• Function as a positive, contributing team member — supporting colleagues and sharing knowledge.

What You Bring

• Proven experience in technical sales, business development, or print account management.
• Solid understanding of print production processes (offset, digital, large format, finishing, bindery).
• Strong organizational, multitasking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and familiarity with MIS/ERP systems (EPMS, EFI Pace, etc.) is a plus.
• A positive, can-do attitude and a passion for building great customer relationships.

Why You’ll Love Working at Johnson Printing

• Exciting projects: Every day brings new challenges — from high-impact marketing campaigns to custom packaging and creative print solutions.
• Team energy: Work alongside talented professionals who take pride in craftsmanship and collaboration.
• Growth mindset: We invest in your development through ongoing education, seminars, and training.
• Modern technology: Access state-of-the-art printing and finishing equipment that lets you deliver exceptional results.
• Supportive culture: We celebrate wins, encourage innovation, and foster a positive, energetic workplace.

Benefits

• Health Insurance with HSA Contribution
• Short-Term Disability & Life Insurance
• Paid Time Off & Holiday Pay
• 401(k) with Company Match

Job Type

Full-Time (Day Shift, Monday–Friday, 40 hours/week)

Join Our Team

If you’re a relationship-builder with a passion for print, production, and customer success, we’d love to hear from you. Apply today and help us bring bold ideas to life at Johnson Printing — where your creativity, expertise, and energy make a lasting impression.