About Superior Industrial Supply

For over 60 years, Superior Industrial Supply, has been a trusted partner to contractors, manufacturers, and maintenance professionals throughout the Midwest. We provide high-quality industrial products, reliable service, and innovative solutions that help our customers build, repair, and maintain critical infrastructure.

Superior Industrial Supply is part of the Raycap Holdings family of brands, a growing leader in industrial distribution and supply chain solutions. As part of this network, we combine local expertise with the strength of a national organization to deliver exceptional value and service to our customers.

📍Location: 8525 Vulcan Street, St. Louis, MO 63111
🌐Website: https://sisupply.com/

Position Overview

The Sales Representative is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and delivering exceptional service to ensure satisfaction and long-term growth. This role combines business development, technical product knowledge, and customer engagement across fasteners, hydraulic hoses and fittings, abrasives, cutting tools, safety products, and MRO supplies.

Key Responsibilities

• Drive revenue growth through proactive outreach, lead management, and consistent follow-up with new and existing customers
• Strengthen relationships within existing accounts to increase market share and identify upselling opportunities
• Identify and develop new accounts to expand territory reach and overall business growth
• Serve as the primary point of contact for customers, providing product recommendations, pricing support, and timely solutions
• Manage sales calls, customer communications, and CRM documentation to ensure accurate reporting and follow-up
• Collaborate with internal departments to ensure accurate orders, timely deliveries, and exceptional customer service
• Conduct market and competitor research to identify emerging trends and opportunities
• Attend industry events to represent the company and develop professional networks
• Participate in training programs to enhance product knowledge and sales effectiveness
• Contribute to a collaborative team environment and support continuous improvement initiatives

Qualifications & Experience

• Bachelor’s degree required
• 2+ years of sales, customer service, or account management experience preferred
• Proven ability to build relationships and deliver outstanding customer service
• Strong communication, presentation, and negotiation skills
• Proficiency with CRM systems and Microsoft Office Suite
• Analytical ability to interpret sales data and financial metrics
• Experience selling to industrial, manufacturing, or distribution customers is a plus
• Must maintain a valid, unrestricted U.S. driver’s license
• Must successfully complete a background check, drug screening, and any other required pre-employment screenings

Work Schedule

This is a full-time position with regular business hours. Additional hours may be required based on business and customer needs.

Work Environment & Physical Requirements

This position operates primarily in a field-based environment with daily travel to customer locations, vendor sites, and company facilities. This role requires daily travel within the assigned territory and starting/ending each workday at the branch location, where the employee will pick up a company vehicle for customer visits and return it at the end of the day.

The employee is frequently required to:

• Drive to and from appointments (valid, unrestricted U.S. driver’s license required)
• Sit for extended periods while driving or working remotely
• Use a laptop, phone, and standard office equipment for administrative tasks
• Occasionally lift up to 30 lbs. and walk through customer sites, warehouses, or distribution facilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

The Company offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible full-time employees enjoy:

• Medical, dental, and vision insurance
• Paid time off (PTO) and company-recognized holidays
• 401(k) retirement savings plan with company match
• Company-paid basic life insurance and voluntary life insurance options
• Employee Assistance Program (EAP) providing confidential counseling, legal, and financial resources
• Opportunities for career growth and professional development

About Raycap Holdings LLC

Raycap Holdings builds resilient, high-performing industrial brands through strategic acquisition, operational strength, and customer-focused innovation. We serve manufacturing, construction, transportation, government, healthcare, energy, and utilities by delivering essential products and services that keep industries moving.

Family of brands includes:

• Superior Industrial Supply: Fasteners, hydraulic systems, tools, abrasives, electrical, and MRO products
• Scout Specialties: Industrial, mechanical, and electrical products supporting heavy industry and infrastructure
• Summit Motor Products: Electrical solutions for residential, commercial, and industrial applications
• Mesa Fastener: Industrial and construction fasteners and tools serving the western United States
• Midwest Tool & Supply / Brown Machinery & Supply: Integrated industrial distributor providing tools, machinery, and supply solutions for fabrication, maintenance, and construction across the central United States

Equal Opportunity Employer

Superior Industrial Supply / Raycap Holdings, LLC is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team that reflects the communities we serve.