About RBW

RBW is a contemporary lighting design and manufacturing studio leading the industry in LED fixtures for hospitality and workplace. Our purpose is to realize the unlimited potential of lighting. Through a collaborative process of exploration, discovery, and improvement with our customers and partners, we craft thoughtful light fixtures. We believe in the power of light to create atmosphere.

About the role

• As a Director of Technology, you will be a core member of RBW supporting our growth and effectiveness. RBW is a 55-person decorative lighting manufacturer specializing in configure-to-order architectural specification products. Our iconic sconces and pendants are specified by architects and designers worldwide for commercial and high-end residential projects. We build to order, leveraging cloud-based CAD (Onshape), cloud-based ERP (NetSuite), and a custom MES to deliver personalized lighting solutions with precision and speed.
• We are pursuing significant growth through product innovation, operational excellence, and international expansion. Technology is a critical enabler of this strategy.

What Success Looks Like

In your first year, you will have:

• Business Systems Integration: Successfully integrated technology platforms to support partnership manufacturer relationships, including 3rd-party ERP data exchanges, compliance documentation systems for international markets, and enhanced product configurator capabilities.
• Operational Stability: Maintained 99%+ uptime on critical business systems (NetSuite, Yield MES, web properties) with zero significant security incidents and completed annual security audit with remediation.
• Business Intelligence: Delivered enhanced PowerBI dashboards providing real-time visibility into sales metrics, financial KPIs, and New Product Development performance, enabling data-driven decision-making across leadership.
• Team Development: Developed your direct report into a more autonomous technical leader while establishing clear collaboration with the People team on hardware/device management.
• Strategic Partnership: Established yourself as a trusted technology advisor to leadership, proactively identifying technology opportunities that support business growth and operational efficiency.

Accountabilities

Strategic Technology Leadership (70%)

• Own technology strategy aligned with RBW business objectives, including support for configure-to-order operations, international expansion, and partnership integrations
• Lead business systems architecture across NetSuite ERP, cloud-based CAD (Onshape), and custom MES (Yield), ensuring seamless data flow from design through shopfloor bill of materials execution
• • Netsuite: Advanced SuiteScript and SuiteQL
• Architect and maintain cross-platform integrations using Celigo and NiFi to synchronize data across sales, marketing, and operations systems
• Partner with Innovation and Marketing teams on product configurator architecture and website deployment pipelines
• Design and deliver business intelligence solutions through PowerBI, providing leadership with actionable insights
• Evaluate and recommend technology investments that support business growth and competitive advantage

Technical Operations & Infrastructure (30%)

• Accountable for IT operations including business applications, endpoint management, network communications, and security processes
• Ensure design, implementation, and maintenance of IT systems supporting a manufacturing environment
• Manage network architecture, cybersecurity initiatives, and identity/access management
• Coordinate with People team on hardware provisioning and MDM (Rippling) deployment

Team Leadership

• Lead and develop one direct report (Developer) while maintaining dotted-line coordination with People team on device-related responsibilities
• Build team capability aligned with business growth trajectory

Skills, knowledge and expertise

• Business Systems: NetSuite (CRM, ERP, Financial), Onshape (Cloud CAD), Yield (Custom MES)
• Integration/Middleware: Celigo, NiFi, Kraken (Custom PHP/Node middleware)
• Infrastructure/Cloud: AWS (EC2, S3), Ubiquiti (Unifi, UDM Pro)
• Analytics: Power BI (Tenant & Embedded), SuiteQL
• Web Development: Gatsby, Netlify, Sanity CMS, Snipcart, Firebase
• Collaboration: G-Suite, Notion, Wrike, Zendesk
• MDM & Security: Rippling MDM, Todyl

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 10+ years of progressive technology leadership experience, with demonstrated ability to translate business strategy into technology roadmaps
• Experience with ERP systems (NetSuite preferred) and manufacturing technology environments
• Strong understanding of IT infrastructure, networking, and security principles
• Proven ability to manage cross-functional technology projects and vendor relationships
• Excellent communication skills with ability to translate technical concepts for non-technical stakeholders

Preferred

• Experience in manufacturing, inventory management, or physical goods businesses
• Familiarity with configure-to-order or build-to-order operations
• Experience with cloud-based CAD/PLM systems and manufacturing execution systems

RBW Benefits Package

As a full-time employee you will be able to participate in our benefit package outlined below. You’ll also have access to awesome perks such as an on-site Fitness Space in our Kingston Factory, fully-stocked snacks and beverage options, great colleagues, and an open, collaborative team environment.

• Health/Dental/Vision Insurance: effective 1st of the month following hire date; low cost premium options
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options
• Unlimited PTO
• Your Birthday Off
• 5 Wellness days each year
• Employee Assistance Program (EAP)
• Floating holiday
• RBW Holidays: New Year's Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day & Friday after Thanksgiving, Christmas Day, & additional Christmas Holiday (Christmas Eve, Boxing Day - varies year to year)
• Prorated 12-week paid parental leave
• Adoption Assistance
• 401(k) - 3% company contribution after the first year of employment, regardless of individual contribution
• Profit-Sharing - 5-year vesting (20% a year, qualifies after the first year of employment) Provided there is a strong and profitable year, the company gifts a portion of the profits to the employees in the form of a retirement contribution
• Pre-tax Commuter Benefit program
• Life/ADD insurance policy, with an option for voluntary additional coverage
• Employer-paid short-term disability coverage
• Monthly EV credit towards electric car charging on premises at Kingston Factory
• Generous Discount on RBW products

Compensation