About Red Bay Coffee Company

Red Bay Coffee is more than just a coffee company — we’re a community rooted in craftsmanship, creativity, and cultural responsibility. We are one of the few Black-owned coffee roasters in the country, and our work sits at the intersection of hospitality, artistry, and social impact. Our team is made up of coffee lovers, foodies, makers, community builders, and thought leaders who believe that every interaction — from the first espresso pull of the day to the last smile at closing time — is an opportunity to make something beautiful.

About the role

As Assistant Area Retail Manager, you’ll help lead operations across multiple Red Bay Coffee locations (including Oakland, Berkeley, and San Francisco). You’ll support day-to-day café excellence, develop and coach our team, and partner with leadership to grow our brand and expand into new spaces.

You’ll split your time between working on the floor (especially during high-volume shifts) and tackling strategic and administrative tasks — from scheduling and payroll to team performance and operational planning.

What you'll do

• Team Leadership & Development: Support onboarding, training, feedback, and reviews. Foster a culture of growth, consistency, and care.
• Multi-Store Operations: Maintain clean, well-run cafés with accurate scheduling, ordering, inventory management, and payroll processing.
• Customer Experience: Set the tone for exceptional hospitality and ensure each guest has a warm, memorable experience.
• Bar & Quality Control: Keep quality standards high. Train teams on equipment, bar flow, drink execution, and coffee knowledge.
• Business Oversight: Monitor labor, costs, and sales performance. Help identify efficiencies and process improvements.
• Collaboration: Work closely with the Area Retail Manager, store leaders, and cross-functional teams to support projects, launches, and events.

Qualifications

• 3+ years of retail, hospitality, or food service leadership
• Hands-on barista experience and strong knowledge of coffee equipment and café workflows
• Confident in scheduling, inventory, payroll, and basic P&L concepts
• Natural coach with clear communication and team-building skills
• Reliable, organized, and proactive — you get things done
• Familiar with POS systems and Google Workspace
• Able to work weekends, early mornings, and holidays as needed

What We Offer

• Compensation: $70k/year + bonus incentives based on café sales
• Healthcare benefits
• Paid time off
• CalSavers and 401(k) retirement plan options
• Complimentary drinks at all of our cafes
• Weekly bag of beans
• Discounts on food, coffee, and merch
• Opportunities for growth in a company that's expanding with purpose

Our Commitment

At Red Bay Coffee, we are intentional about who we are and how we work. We are building a company that reflects the diversity and beauty of the communities we serve. We welcome team members of all backgrounds, experiences, and identities — and we honor the many forms of difference that strengthen us: race, age, gender identity, ability, veteran status, education, and more.

We believe in community. We believe in growth. We believe in the power of Beautiful Coffee.