ABOUT REFORGE

Reforge is evolving to empower product teams beyond education. Alongside expert training, we now offer AI-powered tools designed to help teams ship high-quality software faster. With two innovative tools already launched and more on the way, we combine cutting-edge software with the earned insights of the world’s top practitioners. Join us as we shape the future of product management!

OUR OPERATING VALUES

Our operating values are opinionated on purpose. We don’t aim to be everything to everyone. Their distinctness is meant to be used as a common set of threads that bond us together on our mission. We use our values to operate, solve problems, make decisions, evaluate/reward team members, and determine who and how we hire. You can see our full set of values and the decisions behind them.

1. ⛴️ Delivering value to customers is all that matters.
2. 🔂 Maximize the pace of improvement.
3. ⚡️ Small teams do bigger things.
4. 🧠Think like an underdog.
5. ⚙️ Be a problem-solving machine.

ABOUT THIS ROLE

As an AI Engineer at Reforge, you will play a key role in shaping how our platform uses large language models to deliver value to customers. You’ll focus on building and improving LLM-powered products and features – from crafting high-quality prompts to evaluating and tuning model outputs for optimal performance. This is a highly collaborative, product-focused role where you’ll work closely with product managers and engineers to turn cutting-edge AI capabilities into practical features. This position is fully remote, so we’re looking for someone who is self-motivated and excels at clear, asynchronous communication within a distributed team.

WHO YOU'LL WORK WITH

This is a highly collaborative, product-focused role where you’ll work closely with product managers and engineers to turn cutting-edge AI capabilities into practical features. This position is fully remote, so we’re looking for someone who is self-motivated and excels at clear, asynchronous communication within a distributed team.

WHAT YOU'LL OWN

• Prompt Engineering: Design, experiment with, and refine prompts and system instructions to maximize the effectiveness and reliability of LLMs across Reforge’s products.
• LLM-Powered Features: Collaborate with product and engineering teams to develop and integrate new backend features powered by LLMs, enhancing our Insight Analytics platform with intelligent capabilities.
• Continuous Improvement: Continuously evaluate the quality of LLM outputs via internal testing and user feedback. Iterate on prompts, model settings, or data pipelines to improve performance over time and deliver a better user experience.
• Model Evaluation: Design and implement evaluation frameworks to assess LLM performance across different use cases. Monitor key metrics and develop automated testing pipelines to ensure consistent quality.
• Coding & Integration: Write and maintain code (primarily in TypeScript, with some Python) to implement support for LLM interactions – including building retrieval-augmented generation (RAG) pipelines, working with vector embeddings, and handling content chunking of large documents. A majority of your work will be in-code shipping product — not in prompting tools or notebooks.

SKILLS & EXPERIENCE WE ARE LOOKING FOR

• Technical Skills: Proficiency in programming with TypeScript (for backend development) and familiarity with Python for ML tasks or prototyping. Comfort working with APIs, databases, and cloud services.
• LLM Expertise: Strong understanding of large language models (e.g., GPT series) and best practices in prompt engineering.
• ML & NLP Knowledge: Solid foundation in machine learning, especially natural language processing techniques, and experience applying them to solve real-world problems.
• AI Tooling: Experience with vector databases, embedding frameworks, and RAG pipelines.
• High Agency: A self-starter attitude with a high degree of autonomy – able to take ownership of projects, experiment, and drive solutions with minimal direction.
• Product Mindset: Sharp product intuition and user empathy. You think critically about how features will be used, and you strive to create the best possible user experience.
• Growth Mindset: Passion for continuous learning and staying updated on the latest AI/LLM advancements. We value ability and initiative over years of experience – motivated candidates with a strong drive are encouraged to apply.
• Communication: Excellent communication skills in English, especially in writing. You can clearly articulate ideas and collaborate asynchronously in a remote environment.

BENEFITS

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

• Remote-first & Flexible - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work.
• Top-tier Healthcare -
• • Medical - Choice of PPO 500, PPO 250, or HDHP 3300 with a max coverage of 100% of premiums for employees and 70% for dependents.
  • Dental & Vision - 99% of premiums for employees, and up to 70% for dependents.
  • Health Savings Account - For those that choose to enroll in the HDHP, includes semi-monthly company paid contributions.
• Competitive Compensation - Salary + equity package aligned with top-tier tech companies.
• 401(k) - We offer the opportunity for you to contribute to a 401k directly from your paycheck.
• Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.

…and much more

COMPENSATION

We have built a data-driven Compensation Philosophy at Reforge, with the intent of enabling all employees to do their best work. When setting compensation for each role, we use bands that include a target salary; on occasion we will extend an offer above or below the target if the skills presented in the interview process show spikes or peaks—but this is rare, and the highest likelihood is that your offer will be at target.

The target salary for this role is $215,000. Equity is also included and will be discussed during the interview process.

We do not negotiate offers because our compensation philosophy is based on equitability and intentional placement within the market.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

At Reforge, we believe that diverse teams build better products—and a better future. We're committed to creating an environment where people of all backgrounds, identities, and experiences can thrive.

This means:

• Proactively seeking out diverse talent and reducing bias in our hiring process
• Fostering a culture of inclusion where every voice is heard and valued
• Continually learning and evolving our practices as we grow

We know that building an equitable workplace is an ongoing effort, not a one-time initiative. We're committed to doing the work—and to holding ourselves accountable along the way.

If you’re excited about this role but don’t meet every single qualification listed, we still encourage you to apply. We believe skills can be developed and potential can’t always be captured on a resume.