Sr. Manager, RCM

About Regent Surgical Health

Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success. 

Regent offers a comprehensive and competitive benefits package as one way to recognize our employee's contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain a work/life balance.

Pursuant to the ADA, Regent will provide reasonable accommodation(s) to all qualified employees with known disabilities, where their disability affects the performance of their essential job functions, except where doing so would be unduly disruptive or would result in undue hardship.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We are an equal opportunity employer.


POSITION SUMMARY: 
 
The Sr. Manager, Revenue Cycle Management (RCM) is responsible for the entire lifecycle of patient revenue. It includes supervising a team of Revenue Cycle Specialists, monitoring their performance, assisting with issues as they arise and conducting regular quality audits of the staff’s work. By ensuring that all processes related to billing, coding, collections, and patient insurance are efficiently managed, the Revenue Cycle Senior Manager supports the organization’s ability to provide care while maintaining financial stability.
 
DUTIES/RESPONSIBILITIES:  
  • Develop and implement strategies to minimize bad debt, enhance revenue capture, and improve overall cash flow and profitability of the organization.   
  • Provide regular communication and feedback to supervisor. 
  • Promote effective working relationships with Center administration and staff.
  • Collaborate with clinical departments to ensure accurate and timely documentation and coding of services for billing purposes.
  • Maintain a good working knowledge of payer contracts for each Center in your purview.
  • Demonstrate the ability to communicate the department’s mission, vision, and values, as well as the department’s goals, to all staff.
  • Lead, mentor, and manage the RCS team, setting performance standards and goals to achieve optimal productivity and efficiency.
  • Understand and demonstrate (where applicable) the process, training and build necessary for a successful Center implementation. 
  • Analyze financial data and reports to identify trends, issues, and opportunities for improvement within the revenue cycle process.
  • Demonstrate appropriate time management skills, prioritization, and task completion. 
  • Ability to handle multiple assignments or pieces of work at one time. 
  • The capability of working within a stressful environment under consistent deadlines, pressures, and interruptions.
  • Demonstrate the ability to cope with and manage change.
  • Self-motivated to keep self-current and relevant in skills and competency.
  • Take prompt and decisive action to produce service levels beyond what is minimally required in the job; act without prompting; regularly volunteer individual energy to a situation.
  • Achieve performance excellence through skills of organization; able to create successful workflow process; reliable in all areas of work.
  • Seek opportunities to accept ideas and help from co-workers to accomplish work goals; willingness to share credit; appreciate differences in personalities; actively seek out opinions from others and honor them in decision making. 
  • Assume all other duties and responsibilities: demonstrate willingness to identify and/or assume activities relative to the developmental needs of the reception department and center.
  • Perform other duties as assigned. 
KNOWLEDGE AND SKILLS: 
 
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Our ideal candidate has in-depth knowledge of medical billing procedures, healthcare software, and detailed understanding of medical insurance policies The requirements listed below are representative of the knowledge, skills and abilities required. 
 
Education/Experience: 
 
Required: 
  • Associate or bachelor's Degree or Ten years (10) experience billing/collecting in a healthcare setting 
  • Knowledge of healthcare operations 
  • Proficient computer skills: 
    1. HST/ SIS PM System Experience - Preferred
  • Five years (5) of ASC experience 
  • Three years (3) supervisory experience 
  • Microsoft Office certifications Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. 
 

Revenue Cycle Management - D100

Westchester, IL

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