About Lincoln Park Center for Advanced Orthopedic Surgery

Our fellowship-trained orthopedic surgeons at Lincoln Park Center for Advanced Orthopedic Surgery deliver some of the most advanced orthopedic treatment and surgical options for children, teens and adults, including minimally invasive and robotic-assisted surgery. Our multispecialty care team includes physician assistants, orthopedic surgeons, sports medicine specialists, physical therapists, rehabilitation therapists and more. We listen to understand you and your health concerns, then, we work with you to create a personalized treatment and recovery plan.

About Regent Surgical Health

Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success. 

POSITION SUMMARY:

Under the direction of the Business Office Manager the Front Desk Coordinator performs a variety of administrative tasks to arrange for the admission of patients to the surgery center.

Position Overview:

Lincoln Park Center is an outpatient facility offering a dynamic work environment with varied day shifts. We are currently seeking a dedicated full-time team member to join our facility. This position is Monday through Friday, with no weekend or on-call responsibilities, and holidays off.

Schedule:

• Full-time position
• Monday–Friday, primarily early morning shifts
• No weekends, no call, and holidays off

DUTIES/RESPONSIBILITIES:

• Answer and triage phone calls, greet and speak with patients and family members in a friendly and compassionate manner.
• Monitor the main entrance and serve as first point of contact for all visitors at the Center. Maintain daily visitor log.
• Prepare welcome packets and necessary documentation for next day cases.
• Provide welcome packets, and check-in patients including collecting and scanning of documents, verify and input patient data.
• Print estimate forms and obtain patient signature. Collect payment as needed or set up payment plans.
• Give appropriate instructions to patients and family members at the time of admission regarding expectations of the day.
• Appropriately record information in patient’s medical record including the download of information from EHR/paper chart to EMR.
• Responsible for vendor credentialing and access of vendors to the Center.
• Maintain waiting area and the front desk area in a neat and orderly manner.
• Maintain confidentiality of Center and patient information at all times to ensure compliance.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE

REQUIRED:

• High school diploma or equivalent
• Medical office experience
• Proficient computer skills and office administrative experience
• BLS certification (as required by individual ASC policy)

PREFERRED

• Insurance verification or billing experience in a healthcare environment