About Regent Surgical Health

Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success. 

Regent offers a comprehensive and competitive benefits package as one way to recognize our employee's contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain a work/life balance.

Pursuant to the ADA, Regent will provide reasonable accommodation(s) to all qualified employees with known disabilities, where their disability affects the performance of their essential job functions, except where doing so would be unduly disruptive or would result in undue hardship.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We are an equal opportunity employer.

About the role

Under the direction of the Sr. Manager, Revenue Cycle Management, the AR Specialist is responsible for

duties as assigned such as: A/R follow-up, and denials management in accordance with our center’s policies

and procedures. The A/R Payment Specialist plays a vital role in the financial operations of our company. This

hybrid position requires a detail-oriented individual with strong analytical skills and a deep understanding of

accounting principles. The A/R Payment Specialist is responsible for managing the accounts receivable

process. In addition, the A/R Payment Specialist is responsible for maintaining accounts receivables aging

report, and other reports as directed by the Sr. Manager, Revenue Cycle, or surgery center Business Office

Manager.

DUTIES/RESPONSIBILITIES:

• Monitor outstanding claims and follow up with insurance companies to resolve any denials or discrepancies.
• Work to identify and resolve billing issues to expedite payment.
• Reconcile payments against outstanding accounts receivable balances.
• Review and analyze accounts receivable aging reports to identify overdue accounts and prioritize collection efforts.
• Develop strategies to reduce accounts receivable delinquency and improve cash flow.
• Reconcile accounts receivable balances with general ledger accounts to ensure accuracy and completeness of financial records.
• Stay up to date on healthcare billing regulations and compliance requirements.
• Ensure billing practices adhere to industry standards and guidelines.
• Prepare regular reports on accounts receivable status, collections activities, and key performance indicators for management review.
• Provide regular communication and feedback to Manager
• Speak to and approach others in a friendly and compassionate way, open to other employee suggestions
• Demonstrate the ability to effectively communicate with others, including physician offices, insurance companies, patients and others about insurance benefits and costs associated to procedures
• Demonstrate proactive approach to problem identification and solutions
• Work well with others
• Demonstrate appropriate time management skills, prioritization, and task completion
• Exhibit proficient knowledge of health plan benefits including co-pays, deductibles, and coinsurance
• Ability to handle multiple assignments or pieces of work at one time; capable of working within a stressful environment under consistent deadlines, pressures, and interruptions
• Demonstrate the ability to cope with and manage change
• Demonstrate an exceptional grasp of required skills including detail-oriented, commitment to accuracy, able to anticipate needs before they become critical
• Self-motivated to keep self-current and relevant in skills and competency
• Take prompt and decisive action to produce service levels beyond what is minimally required in the job; acting without prompting; regularly volunteer individual energy to a situation
• Achieve performance excellence through skills of organization; able to create successful workflow processes; reliable in all areas of work
• Seek opportunities to accept ideas and help from co-workers to accomplish work goals;
• willingness to share credit; appreciate differences in personalities; actively seeks out opinions from others and honors them in decision making
• Assume all other duties and responsibilities; demonstrate willingness to identify and/or assume activities relative to the developmental needs of the reception
• Perform other duties as assigned

KNOWLEDGE AND SKILLS:

• To perform this job successfully, an individual must be able to perform each essential responsibility
• satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities
• required.

Qualifications

REQUIRED EDUCATION/EXPERIENCE:

• Undergraduate degree in related field
• Three (3) years’ experience in billing/collecting in a healthcare setting
• Knowledge of heath care operations

PREFERRED:

• ASC experience
• Full cycle experience

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.

LANGUAGE SKILLS:

Ability to understand, read, write, and speak English. Ability to read, analyze and interpret general business

periodicals, professional journals, technical procedures, or governmental regulations. Ability to successfully

write business correspondence. Ability to effectively present information, respond to questions and

professionally interact with managers, employees, clients, vendors, and the general public.

REASONING ABILITY:

Ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a

variety of forms and deal with abstract and concrete variables. Other Qualifications: Must be able to handle

multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.

Must be able to work well with others. Strong verbal and written communication skills required. Must be

detail oriented and organized. High integrity, including maintenance of confidential information. Must be able

to exercise good judgment and positively influence and lead others, including handling confrontations with

poise and care. Proficient computer skills (including, but not limited to accounting software; Windows based

spreadsheet/word processing package, Internet, and email) required. Based on business need, the ability to

work a flexible schedule, including some evenings and weekends as approved in advance.

VALUES-DRIVEN CULTURE

COMPASSION

INGENUITY

PERSEVERANCE

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to enable

individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended

periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms;

climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must

occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of

computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral

vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

This is a hybrid position that will allow working from home, as well as being in-office 3-5 days per week. As

such you must provide the following:

Reliable Internet Connection: A stable and high-speed internet connection is crucial for attending virtual

meetings, accessing various platforms, and communicating with colleagues.

Functional Workspace: Set up a dedicated workspace free from distractions where you can focus on your

tasks comfortably. This could be a separate room or a quiet corner in your home.

Proper Equipment: We will ensure that you have the necessary equipment such as a Regent laptop, headset

with a microphone for calls, and any specific tools or software required for your role.

Time Management Skills: Establish a routine and set regular working hours to maintain productivity. Use

tools like calendars and task lists to organize your schedule and prioritize tasks effectively.

Reliable transportation.