About Relo Metrics
Since day one, the Relo Metrics team has pushed past traditional boundaries in the sports sponsorship arena to ensure our clients are always a step ahead through innovative, intuitive data solutions. 

Relo Metrics is an AI-powered, fast-growing, global Saas company that works with marquee sports leagues, clubs, agencies and brands to help them realize and optimize the value of their sports sponsorship investments. Our sponsorship analytics intelligence platform empowers our clients with the insights they need to retain and grow revenue with dedicated support from our world-class team of industry experts.

Sound like Relo Metrics could be a good fit for you? Check out our Careers page to learn more!

Data Operations Associate, Social

We are seeking a highly motivated, detail-oriented, and proactive Data Operations Associate, Social to join our dynamic operations team. The ideal candidate should consider themselves a Sports & Social Media expert, with a deep understanding of how various sports operate and the intricacies of different social media platforms. This candidate will manage social ecosystems seamlessly, utilizing internal tools and expertise in sports and social media to oversee and expand the accounts analyzed by our CV models.

As a true Sports Expert, the ideal candidate will have a comprehensive understanding of a variety of sports, including their rules, team structures, seasonality and how they engage with fans. This expertise will be critical in tailoring social strategies and insights for our clients in the sports industry.

As a Social Media Expert, the ideal candidate will be well-versed in the functionality, trends, and best practices across all major platforms, ensuring the delivery of data-driven strategies that align with platform-specific nuances and client goals.

This role requires excellent communication skills, effective collaboration with cross-functional teams, and a strong, demonstrated ability to adapt and innovate in response to evolving client and team needs. A passion for sports analytics and the ability to deliver operational excellence in a fast-paced environment are key to this role.

If you are a team player who is passionate about sports, social media, and driving value for clients, we encourage you to apply! Come be a part of our fantastic team, experience the power of sports, and help us accelerate our growth together!

What You'll be Doing 

Social Ecosystem Management

• Create, update, and manage social ecosystems based on client needs and contracts, as initiated by the Onboarding, Education, and Customer Success teams.
• Ensure ongoing accuracy and relevance on Social Benchmarking for a wide variety of teams, leagues & properties. 
• Manage and delegate tasks to external teams, ensuring timely and quality deliverables.

Strategic Development

• Design efficient social ecosystems to maximize client value while minimizing analysis on irrelevant content.
• Leverage internal tools, Looker, and Google Sheets to use data to make data driven decisions. 
• Partner with Engineering and other Relo Metrics teams to streamline workflows and automate repetitive tasks, enhancing operational efficiency.

Data Integration & Quality Assurance

• Oversee expansion of data breadth and depth, ensuring all integrations meet operational standards & client needs.
• Conduct regular audits to maintain the accuracy and consistency of social data across ecosystems.

Process Improvement

• Continuously optimize daily tasks and long-term processes by identifying inefficiencies and implementing solutions.
• Actively participate in the development of protocols, checklists, and products to enhance the effectiveness of social operations.

Stakeholder Collaboration

• Communicate with internal and external stakeholders to ensure alignment on setup details, benchmarking goals, and overall social strategy.
• Support onboarding efforts by ensuring social operations processes are clear, efficient, and client-centric

Qualifications
What You Need to Have:

• Bachelor's degree in Business Administration, Sports Management, or related field.
• 0-2 years of experience in a data operations or social media role, preferably in the sports industry or startups.
• Passionate about the sports industry and understanding of sponsorship dynamics.
• Adaptive and thrives in a fast-paced startup environment.
• Proactive, solution-oriented, and a keen problem solver.
• Skills & Competencies:
• • Analytical Prowess: Adept at data analysis with a keen eye for detail, ensuring accuracy and efficiency in managing social ecosystems.
  • Sports & Social Media Expertise: Deep knowledge of sports operations and social media platform intricacies.
  • Communication: Exceptional written and verbal communication skills, enabling clear and effective collaboration with cross-functional teams and stakeholders.
  • Team Collaboration: Proven ability to work effectively across internal teams, fostering a culture of teamwork and shared success.
  • Technology Affinity: Proficient in leveraging technology platforms, data management tools, and to streamline operations and drive innovation.
  • Problem-Solving Skills: Ability to think critically and develop creative solutions to optimize processes and enhance efficiency.

What Will Make You Stand Out:

• Prior experience or familiarity with sponsorship management, social media analytics or sports marketing is a plus!

What's In It For You?

At Relo Metrics, competitive base pay is a part of a total rewards package which also includes benefits and wellness. The reasonable estimated base pay range for this role is from ($50,000 - $70,000) annually. The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.

***Please note that Relo Metrics currently only supports hires in the following US states: 

Arizona, California, Colorado, Connecticut, District of Columbia, Illinois, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Virginia