RentSpree
At RentSpree, we're reshaping the landscape of home rentals in the US. Our cutting-edge software has revolutionized the rental process, connecting hundreds of thousands of renters with agents and landlords each year. Celebrating eight years of exponential growth, we're driven by a mission to transform the residential rental industry. RentSpree stands out with its award-winning software, a preferred choice among 300+ leading real estate organizations nationwide.
Join us at RentSpree, where your growth parallels our own, and be part of a team making a tangible impact on the future of home rentals.
The Role
RentSpree is seeking a visionary Director of Product Management to lead our Payments & Fraud division. You'll spearhead the development and execution of a disruptive payments strategy, focusing on innovative solutions that streamline the rental experience for landlords and tenants across the US.
This leadership role demands a deep understanding of payments and financial services. You'll tackle technical challenges, implement robust fraud prevention measures, and champion initiatives to monetize rent payments through financial services and banking.
As a collaborative leader, you'll foster a strong team environment and bridge communication between US and international teams. Your immediate focus will be on creating a seamless onboarding experience for landlords and renters, while designing a scalable payment infrastructure to fuel RentSpree's future growth.
Our ideal candidate thrives in a fast-paced environment, comfortably navigates ambiguity, and bridges the gap between business needs and cutting-edge product development. This remote, US-based position requires collaboration with colleagues in Thailand following RentSpree's established work-hour policy (details in Skills & Requirements). Join us and make a positive impact on the future of home rentals!
Responsibilities:
- Collaborate with User Research, Design, and Engineering to identify payment opportunities for the US single-family residential rental market while driving the product roadmap in alignment with RentSpree's strategic goals.
- Prioritize new opportunities within the Payments & Fraud domain. Develop and communicate a clear product vision aligned with the company’s broader objectives.
- Make impactful decisions influencing high-level business metrics. Measure outcomes, extract key learnings, and share insights across the organization.
- Lead, organize, and execute effectively within two time zones (PST and Thailand GMT+7). Maintain RentSpree's competitive edge by ensuring product alignment with market trends and industry standards.
- Proactively identify opportunities and drive innovation, thriving and adapting in a dynamic environment. Solve problems creatively for optimal efficiency.
- Use data, market research, and competitor analysis to shape product direction. Collaborate with cross-functional teams for informed decisions.
- Work closely with Engineering, Support, and payment processing vendors to manage the success of our payments capabilities.
- Execute and author product briefs and product requirements, with individual oversight of a working squad and team. Contribute to the product backlog and lead by example.
- Manage project scope, cross-domain dependencies, cross-departmental communication, and overall stakeholder alignment including status reporting.
Qualifications:
- 8+ years of experience in engineering or product management working with highly technical products, along with a BS or MS in Engineering, Computer Science, or a related discipline
- 5+ years of experience leading people in a fast-paced, dynamic environment
- Deep knowledge of the payments ecosystem and best practices, including chargeback management, reversals, and non-sufficient funds requirements
- Well-versed in identity and payments fraud prevention as well as onboarding strategies and technologies that mitigate risk
- Data and metric-driven with an ability to focus on the right set of OKRs that tie back to business outcomes and the product roadmap
- Proven ability to lead through influence, hold product managers accountable, and manage, coach, and develop people
- Excellent communication and organizational skills are necessary for implementing ideas and driving strategies in a rapidly changing environment
- Passion for ensuring new experiences meet customer needs and align with business strategy and overall payment goals
- Ability to support evening hours (5-7 pm PT / winter 4-6p PT) to coordinate effectively with teams in Thailand; Our ideal candidate is located on the US West Coast (PST)
Benefits & Perks: (US ONLY)
- Compensation: $240,000 - $260,000 + equity (ESOP)
- 100% paid Employee Health benefits
- 90% paid Dental and Vision option
- 100% paid 1X base salary for Life & AD&D
- Supplemental Coverage including RentSpree paid STD/LTD
- Flexible PTO
- Paid Parental Leave including Carrot (fertility support)
- Holiday: 13 Days (including MLK, Juneteenth, & Indigenous Day)
- Mental Health Wellness
- Gympass+ subscription
- Simple IRA with 3% match, vesting immediately
- Life Insurance and Supplemental Coverage
- Employee Stock Options
- Internet Reimbursement
- Home Office Set-Up Reimbursement
- A fun, collaborative environment that supports growth and development
#LI-DNI
EEO Statement:
RentSpree is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RentSpree makes hiring decisions based solely on qualifications, merit, and business needs at the time.