About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.

About the role

• As a full stack engineer at Reserv, you'll be at the heart of our growth journey, shaping the future of our technology and platform. You are a passionate engineer with strong backend skills, and the desire to build high-quality, scalable, and maintainable applications. You thrive on bringing user stories to life, delivering exceptional end-to-end experiences. Collaboration is key at Reserv, and we value team members who are eager to work cross-functionally and drive innovation. If you're excited about molding the future of our product and making a lasting impact, we want you on our team. Join us on this exciting journey to revolutionize the industry!

What you'll do

• Work with our tech stack: Ruby/Ruby on Rails, React, Typescript, and others when needed
• Help distill the core interactions a customer of Reserv will need to be successful in using our product, from the homepage, to the developer dashboard, to documentation centers and SDKs
• Ship frontend and backend components that improve the Reserv product experience
• Commit on your first day, and deploy code continuously
• As we scale our product & engineering teams, collaborate closely with our product ops, design, and sales teams, as well as mentor junior engineers
• Communicate ideas and specifications through detailed, precise writing
• Influence the culture, values, and processes of a growing engineering team
• Enjoy and have fun being creative and thinking outside of the box. You will need to draw on analogous situations you’ve worked on before, but we are not traversing well-traveled roads. “Where we’re going, we don’t need roads!”

Qualifications

• 5+ years of hands-on experience designing, building, and deploying production-ready software using Ruby (and frameworks such as Ruby on Rails) and some familiarity or willingness to work with modern front-end technologies (React, Typescript) when needed.
• Proven track record of delivering high-quality, reliable software. We appreciate engineers who explore side projects, contribute to open-source, or publish technical content, demonstrating a passion for continuous learning.
• Deep expertise in backend development. You understand API design, data modeling, performance optimization, and security best practices - while still keeping the user experience in mind.
• Versatility and willingness to learn. You’re primarily focused on the backend, but you’re comfortable stepping into front-end or infrastructure tasks when needed - whether its debugging a React component, fixing a security vulnerability, or helping optimize CI/CD pipelines.
• Excellent collaboration and communication skills, comfortable partnering with cross-functional teams to deliver seamless product experiences.
• Bonus: Ruby (Ruby on Rails), Python, React, Typescript
  
  

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!