About Resident Interface

Resident Interface is the industry leader in delinquency management for the rental housing market. Through our brands Possession Partner (Evictions), Resident Advocate (Pre-Collections), and Hunter Warfield (Collections) we deliver a unified platform that helps property owners and managers recover revenue, stay compliant, and protect their communities.

With over 40 years of experience, $billions recovered nationwide, and operations across all 50 states, Resident Interface combines technology, transparency, and expertise to transform the way property owners manage delinquencies from the first missed payment to final resolution.

Learn more at www.residentinterface.com

About the role

Case Analyst

Responsible for handling all administrative tasks associated with the eviction process and completing all cases in a timely manner.

Requirements

-          +1 year of customer service/back office experience

-          English level 85% - verbal and written

-          MS Office proficiency

-          Analytic review and problem-solving skills

-          Organized with attention to detail

-          Availability to work on site

Main tasks

-          Submit, manage and track Rent Suit and Warrant cases from start to finish

-          Maintain and update the case management platform with accurate information

-          Communicate with attorneys and Property Managers to provide updates and obtain case direction

-          Schedule, monitor, and update hearings to ensure compliance with deadlines and requirements

We offer

-          Base salary: $600

-          Potential monthly bonus: $400

-          Schedule: Monday through Friday 6am – 3pm