Business Operations Lead

About Resulting Limited

Resulting IT is the UK’s best loved SAP Consultancy with a spine-tingling 93% Net Promoter Score. What’s more we’re one of the UK’s fastest growing tech companies (6 times Northern Tech Awards winners) and have a client list to die for.


We’re looking for people who want to be part of our journey. That’s why we’re now looking for a Business Operations lead within our Finance and Operations Team. Our Finance and Operations team are critical to our growth and manage all back-office functions.


You’ll lead the Operations Team, ensuring business agreements, such as Non-Disclosure Agreements, Master Service Agreements, Statements of Work and Change Orders and KPIs are accurate and meet business deadlines. Essentially, you’ll ensure everything runs smoothly and efficiently within our back-office.


So if you have strong leadership skills and a great understanding of managing a back-office function, why not join us on our journey?

What will your day look like?

· Managing Operations deliverables, including delegating tasks to Operations Analysts and prioritising workload.

· Effective management of Operations Analysts and supporting them with queries

· Ensuring data integrity and consistency across systems

· Ensuring accurate and timely Purchase Orders are managed on behalf of the business

· Driving AI adoption in the contracting process with clients, associates and third parties for efficiencies and consistency

· Support the contracting process with clients, associates and third parties

· Provide Operations updates and track KPIs for key weekly and monthly meetings

· Compliance & Risk Management – ISO certification support


We’d love you to have some or all of the following

· Proven ability to effectively lead, coach and develop a team

· Demonstrable experience within a back-office role

· Excellent communication skills, engaging with stakeholders at all levels in the organisation

· A great attention to detail and a diligent approach

· Strong Microsoft Word and Excel skills

· A good standard of written English and a strong competency with Maths


Ideally you’ll also have

· An inquisitive nature and the appetite to learn new skills and technologies to drive efficiency

· Experience covering non-Disclosure Agreements, Master Service Agreements, Statements of Work and Change Orders

· Previous experience in a consultancy environment


Resulting Behaviours 

We pride ourselves on hiring the best people - but best doesn’t have to mean a big 4 background and an Oxbridge education. You can’t roll up your sleeves when you’re wearing cufflinks - and Resulting people get stuck in.  

 

  • You're part of a team trusted by big customers to deliver big results, so be FULLY PRESENT.  
  • We provide clarity and certainty to customers who face obstacles, so you’ll be SUPER CURIOUS. 
  • Our customers love us because we go to places that others won’t, so you’ll be VERY BRAVE. 

 

Resulting Ltd is an equal opportunity employer committed to an inclusive work environment that encourages diversity. We maintain a zero-tolerance policy for harassment and discrimination in all our operations, including our focused SAP projects. 

The pay range for this role is:

35,000 - 45,000 GBP per year (Based on Experience )

Operations

Warrington, United Kingdom

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