About Richmond Aesthetic Surgery

At Richmond Aesthetic Surgery and Dermlounge we enhance lives through personalized aesthetic and surgical care, delivering exceptional results with compassion and expertise. Our values of excellence, service, and respect reverberate through all we do! As the premier aesthetic surgery practice in Central Virginia, we are renowned for transformative results, exceptional patient experiences, and pioneering advancements in the field.

Are you a highly organized and empathetic Medical Assistant looking to make  significant impact in a private practice setting? We're a growing practice in Short Pump, VA, dedicated to providing exceptional patient care, and we're seeking a talented Medical Assistant to join our close-knit team. If you thrive in a dynamic environment, are committed to patient well-being, and possess strong clinical and administrative skills, we want to hear from you!

About the role:

As a Medical Assistant you are responsible for a comprehensive range of clinical and administrative tasks that ensure efficient clinical operations, strict compliance and safety protocols, and most importantly, compassionate care for every patient. This multifaceted role includes preparing examination rooms and patients for appointments,  assisting our physicians and physician assistant with exams, providing patient education, and meticulously maintaining medical records. You'll also be drawing labs,  coordinating results, preparing for surgical procedures, and contributing to the overall smooth functioning of our practice.

What you'll do:

        Patient Appointments & Care: Managing patient flow and room assignments, taking vital signs, providing pre- and post-operative instructions, assisting with wound care, and performing basic procedures like drain and suture removal. You'll also be responsible for accurately entering patient information, medications, and allergies into their records, and preparing specimens for lab analysis.

        Medical Scribing: Accurately documenting patient encounters, including detailed notes, medical histories, operative plans, and counseling sessions, ensuring all information is complete and compliant for insurance and medical record purposes.

·        Surgical and Procedure Preparation: Coordinating all aspects of surgical readiness, from preparing surgical bags with necessary supplies to managing medical records, faxes, and required clearances (e.g., PAT orders, FMLA forms, mental healthcare letters). You'll proactively track patient preparation and ensure all lab and pathology results, along with operative reports, are received and uploaded.

         Patient Information Management: Handling patient inquiries via email, phone, and text in a HIPAA-compliant manner, documenting all correspondence, and immediately escalating urgent patient concerns to a provider. You'll also scan documents into patient records and manage electronic medical record "TO DO" lists to ensure timely and compassionate care.

         Support Duties: Contributing to the overall efficiency and comfort of the practice by stocking refreshments, organizing supplies and demo implants, washing patient robes, and preparing Stericycle boxes for pickup.

Qualifications:

• Education: High School Diploma required. Certified Medical Assistant (CMA) or Associate's degree preferred.
• Experience: At least three (3) years of relevant medical assistant experience is required in a healthcare setting. A Bachelor's degree in a health related field may be considered in lieu of specific experience.
• Skills:
• • Medical Terminology: Must possess a strong knowledge of medical terminology.
  • Communication: Outstanding interpersonal, verbal, and written communication skills are essential.
  • Patient Care: A compassionate and patient demeanor is crucial for this role.
  • Organization: Strong listening and organizational skills are required to manage diverse responsibilities effectively.
  • Proactive Problem Solver: Able to anticipate potential issues or challenges, taking action to mitigate.

Why choose us?

• Be part of a renowned aesthetic surgery practice.
• Work alongside a team of dedicated professionals.
• Enjoy competitive compensation and benefits.
• Grow your career in a supportive environment.

To apply submit your resume and answer the required questions. We look forward to hearing from you!