About the role

• Day-to-Day Responsibilities/Workload           
• The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the “Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions.
• This is a hands-on discovery and research role, not a delivery role and not a people-management role.

What you'll do

• Key Responsibilities:
  Strategic Discovery & Problem Framing
• Convert vague business problems into fully defined opportunities with customer + business + regulatory framing.
• Produce “shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.
• Works with the Senior Manager of Product to create ROI models (when needed)
• Translate scattered backlog into strategic themes.

Research & Validation Leadership

• Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
• Leverage call center data, QM analytics, and operational insights to validate root causes.
• Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.
• Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.

Stakeholder & Scope Management

• Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
• Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.
• Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.

Qualifications

• 5+ years in Discovery, UX Research, Product Strategy, and Service Design
• Strong skills in blueprinting, journey mapping, and early-stage prototyping
• Ability to translate user needs and operational insights into business value.
• Strong synthesis, facilitation, and problem-facing capabilities.

Desired Skills/Attributes        

• Experience in large, complex, and regulated enterprises (preferred)

About Right Destination Staffing Agency LLC,

Right Destination Staffing Agency LLC, understands the challenges individuals face when searching for the right career path across industries such as warehouse, manufacturing, CDL driving, manufacturing, janitorial services, branch management, healthcare, and hospitality.

What sets us apart is our unwavering commitment to helping individuals find their right destination—career-wise. We don’t just place people in jobs; we focus on meaningful opportunities that align with skills, goals, and long-term success.

Here’s how we help:

• We provide specialized staffing solutions tailored to the specific needs of the Warehouse, CDL industries, Hospitality, and Health Industries.
• Our extensive network and industry expertise allow us to connect job seekers with decision-makers in these fields.
• By understanding the unique requirements of different roles, we match the right candidates to the right positions, ensuring a successful and fulfilling career.
• We prioritize long-term employment relationships, helping job seekers find stability and growth opportunities in their chosen fields.
• Through our personalized approach, we guide and support job seekers throughout the entire job search process, making it easier to find the perfect fit.

At Right Destination Staffing Agency LLC, we are committed to helping individuals navigate their career journey and find the right direction for success.