THE SPONSOR:

Bloom Equity Partners is leveraging decades of investing and operating experience to rapidly unlock transformational growth and deliver superior returns to our investment partners and management teams.  Investing exclusively in lower-middle market technology, software and tech-enabled business service companies, Bloom drives enduring market value by partnering closely with founders and management teams, injecting capital to unlock growth and providing operational resources and expertise to enable meaningful step-change to the business.

THE COMPANY:

RightCrowd is a dynamic and rapidly expanding company in the Physical Identity and Access Management (PIAM) industry, focused on providing cutting-edge solutions to enhance security and streamline access control processes for a diverse range of clients. As we continue to grow and establish our presence in the market, we are seeking an experienced Channel Partner Manager to assist RightCrowd in growing our revenue to new heights! 

ABOUT THE ROLE:

Channel Partner Sales Manager is responsible for developing and executing strategic partnerships with organizations to drive revenue channels within RightCrowd. The responsibilities for this role include support of Business Case development, identification of key channels/partners, and development of strategies to ensure RightCrowd customers and partners are successful. Qualified applicants must possess a customer-centric focus and have experience leading full-cycle partnership agreements and relationships. In support of leading partnerships, this role is will manage aspects of key third-party product partnerships including contracting, reselling, marketing, customer support, quarterly business reviews, etc.  This role requires close collaboration with key stakeholders in the product lifecycle including sales, marketing, legal, compliance, support, and finance.

• Drive new revenue and earnings through acquisition and maintenance of marketplace and strategic partnerships.
• Manage RightCrowd’s corporate relationship with business partner(s) to foster executive alignment, execution, and achievement of planned business outcomes.
• Create and execute campaigns to ensure our business partners understand our offering and strategic initiatives.
• Work with internal stakeholders to negotiate and finalize partner agreements, coordinate integration with Greenway products, align client support and sales strategies, and drive go-to-market success.
• Ensure timely responses to partner inquiries and requests.
• Ensure agreements with existing and new marketplace partners remain regulatory compliant.
• Work with key internal stakeholders to handle escalations from the partners.
• Periodically review actual sales to compare to business case expectations.

Integrated Solution Development Strategies

• Use legal to manage all partner/channel contracts
• Partner with Finance and Sales to track partner/ channel solution revenues.
• Partner with development teams and partners to build and access integrated solution for RightCrowd’s customers. 
• Familiarity with Physical and Access Identity Management
• Familiarity with support and implementation models within an integrated solution

Product Go-To-Market

• Partner with Product Management leaders to identify product roadmap needs that can be solved with business partner feedback.
• Develop and maintain a deep understanding of the market, competitors, and industry trends.
• Identify new market opportunities and develop strategies to capitalize on them.
• Collaborate with cross-functional teams to execute partner product growth strategies.
• Develop and maintain relationships with key customers and partners.

QUALIFICATIONS:

• Channel / Partner experience in the Physical Identity and Access Automation (PIAM)/Physical Access control (PACS) and Visitor Management (VIM) Software Industry
• Minimum 5-years’ experience in specific Channel Partner Manager role
•  PIAM industry.
• Bachelor's Degree 
• Continuously meeting and exceeding internal and external customer's expectations.

KNOWLEDGE/SKILLS/ABILITIES:

• Problem Solving/Analysis.
• CRM experience with Hubspot or SalesForce
• Customer Focus
• Technical Capacity.
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus, and achieve objectives.
• Excellent communication (written, verbal and presentation) and interpersonal skills.

Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.

RightCrowd Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.