About Riot Platforms

Riot Platforms, Inc. (“Riot”) is a Bitcoin-driven industry leader dedicated to developing and operating large-scale data centers for high-performance computing and Bitcoin mining. With a vertically integrated strategy, Riot is actively expanding its mining operations, particularly in Texas and Kentucky, while also supporting innovation and growth through its engineering and fabrication teams in Denver, Colorado, and Houston, Texas.

Join us as we build the world’s leading Bitcoin and digital infrastructure platform, now expanding into large-scale data centers for high-performance computing (HPC) and AI clients, and help shape the future of digital assets and advanced computing. 

Key attributes we are looking for

At Riot, our team members have unparalleled opportunities to work on groundbreaking initiatives that are shaping the future of our company. Our innovative spirit has positioned us as a leader in the industry, driving advancements that are setting new standards at the intersection of Bitcoin mining and energy.

If you are passionate about Bitcoin and eager to be part of this dynamic sector, Riot is where your journey begins. We value creativity, innovation, and a relentless drive to enhance organizational efficiency. With strong communication skills and the ability to multitask, you excel at identifying problems and delivering effective solutions. You take initiative, work independently, and maintain a sharp attention to detail. At Riot, our employees aren’t just part of the future—they’re creating it.

About the role

We are looking to add a Level 2, Physical Security Specialist to our growing Information Technology department. As a Level 2, Physical Security Specialist, you will be responsible for ensuring the physical security and safety of our company's premises, assets, and employees. They will play a critical role in developing, implementing, and maintaining security protocols and procedures to safeguard our people and property. This on-site position will directly support our IT operations at our Corsicana, TX facility.

Essential Functions

• Provide support to users by being the first point of contact for error reporting.
• Resolve user technical issues related to computers, phones, tablets, and other office systems.
• Install and update company software and hardware as needed.
• Diagnose and resolve technical hardware and software issues on Windows and other operating systems.
• Contribute to creating and maintaining documentation for a knowledge base and self-service portal.
• Manage inventory and users in various systems.
• Assist the security team with regular security assessments of Riot Platforms' physical facilities to identify vulnerabilities and recommend necessary improvements.
• Assist with the support and maintenance of the Company’s access control system and video management system, as well as the integration of other safety and security subsystems, i.e., intrusion detection.
• Use Physical Access Control System (PACS) to manage, operate, and maintain the physical security systems associated with the control and monitoring of the access control.
• Serve as GSOC’s frontline support for any issues related to Genetec or any hardware that is essential for the department to continue its intended function.
• Coordinate with guard services and alarm monitoring companies to ensure the efficient and effective provision of security services.
• Support group building project security requirements with processing access control requests, site visits, and document review.
• Train and educate employees on security awareness, protocols, and procedures, fostering a culture of security awareness.
• Stay current with advances in physical security technology and recommend and implement new systems or upgrades as necessary.
• Support RIOTs culture of continuous improvement through active monitoring of system performance and recommend updates or changes to improve functionality and user experience.
• Other responsibilities as assigned by management.

Knowledge, Skills, and Abilities

• Ability to remain calm in stressful situations.
• Ability to maintain confidentiality.
• Ability to manage multiple, high priority tasks simultaneously.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and attention to detail.
• Excellent organizational and time management skills.
• Work effectively with limited supervision.
• Proficient in Microsoft Office Suite or similar software.
• Strong analytical and problem-solving skills.
• Well-organized with a customer-oriented approach.

Education and Experience 

• Associate or bachelor’s degree in computer science or networking or equal number of years' experience.
• 1+ years’ experience with Windows and MacOS workstation support and security OR experience in Bitcoin Mining or Data Center Operations preferred.
• Basic networking knowledge or knowledge of Bitcoin Mining preferred.

Compensation and Benefits 

• Competitive salary commensurate with experience
• 401k plan with company matching
• Great medical, vision, and dental plans to choose from
• Long-term and Short-term disability
• Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
• Flexible Spending Accounts
• Generous PTO and Paid Holidays
• A fun company culture with tremendous growth opportunities!