About Riot Platforms

Riot is a Bitcoin mining and digital infrastructure company focused on a vertically integrated strategy. The Company has Bitcoin mining data center operations in central Texas and electrical switchgear engineering and fabrication operations in Denver, Colorado.

Our mission is to positively impact the sectors, networks and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

Riot is actively expanding and improving its Bitcoin mining operations through innovation, expansion, and procurement, including large-scale expansion of its Texas-based mining and hosting facilities. Join us in building the world’s leading Bitcoin-driven infrastructure platform. 

Key attributes we are looking for

You are interested in Bitcoin and being involved in the sector. You are creative, innovative, and strive to improve organizational efficiency. You have strong communication skills and can multi-task. You identify problems and solve them. You take initiative, you are self-sufficient, and you are detail focused.

The Security Operations Center (GSOC) Assistant Supervisor will be responsible for the operational leadership of the Security Operations Center. Specific responsibilities include but are not limited to monitoring company security systems, communicating with Security Officers and Specialists in the field, and relaying calls for service to the appropriate agencies or units. The SOC Assistant Supervisor ensures that all operations are conducted in line with established policy and procedure.

The Security Operations Center operates 24 hours a day, 7 days a week, 365 days a year. GSOC Assistant Supervisors are expected to be available to work all shifts including holidays and weekends if needed.

GSOC Assistant Supervisor report to the GSOC Supervisor and serve as a member of the Security Operations Center team. This position supports the needs and activities of the company, supervisors/managers, and other personnel. GSOC Assistant Supervisor must also be able to maintain a friendly and helpful attitude while working with fellow employees, contractors, and clients.

DUTIES AND RESPONSIBILITIES
 The primary responsibility of this position is to perform several duties pertaining to the day-to-day operations of the Security Operations Center.

• Provide leadership to Security Operations Center Operators.
• Provide security monitoring and incident response of security events in a highly available Security Operation Center that supports internal and external customers.
• Monitor and analyze Security Information and Event Management alerts to identify security issues for remediation and investigate events and incidents.
• Provide guidance and mentorship to improve operator skill sets and ensure delivery of high-quality work.
• Ensure accountability and punctuality of security operators.
• Investigate, document, and report on information security issues and emerging trends.
• Classifies the nature and determines the priority of calls.
• Generates alarm reports.
• Keeps and maintains accurate records.
• Monitors internal and external security systems.
• Assists emergency service units in the field by securing and verifying information through computers, department files, records, and other available sources of data.
• Operates two-way radio to relay instructions or information to remote units.
• Operates recorders, video monitoring displays, computer-aided dispatching equipment/software, and other dispatch-related equipment.
• May perform the duties of a superior in the absence of this person and with an appointment from the management team.
• Be confident and make decisions rapidly, accurately, and often with very little information.
• Participate and provide valuable input at daily briefings.
• Ability to handle multiple emergency situations.
• Work areas are shared. Operators must keep the area clear and free of clutter.
• Performs other related duties as required.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent required.
• 2 years of experience in public emergency service field/agency (police, fire, ambulance dispatch), private security, armed forces, IT, or another related field preferred.
• Associate’s degree or Certification in IT, Cyber Security, Criminal Justice, or another related field preferred.

QUALIFICATIONS
 You must be motivated, engaged, ambitious, and looking to build a long-term career. You must be prepared to work as part of a team, acting quickly and professionally as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of personnel and staff.

Please note: Hire for this position is contingent upon the successful completion of a thorough background check, including criminal, motor vehicle, credit and education history, previous work experience/references, and a drug screen.

The minimum requirements to become a Security Operations Center Lead are as follows:

• US Citizen or Permanent Resident.
• Able to provide proof that you are eligible to work in the US.
• Must have a valid driver’s license or state ID.
• Speak, read, and write English. (Spanish preferred)
• Ability to remain calm in stressful situations.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and attention to detail.
• Excellent organizational and time management skills.
• Work effectively with limited supervision.
• Proficient in Microsoft Office Suite or similar software.
• Strong analytical and problem-solving skills.
• Well-organized with a customer-oriented approach.

PHYSICAL REQUIREMENTS
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to move up to 20 pounds at a time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Hourly pay

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Corsicana, TX 75109: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift
• Night Shift
• Swing Shift

Work Location: One location