About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
After becoming one of the fastest-growing startups in the United States ($0 → $13.5B), Rippling is now growing internationally. We need someone who can guide the international support strategy as we expand to global scale.
We’re looking for a Support Experience Manager who will manage a team of regional HR experts and will lead projects to enable high quality support to a global customer base. This team will be aligned to international countries and will have accountability (i.e. CSAT) to the quality of support experience in each country. The team will need to ensure the support org broadly is upskilled around country-specific product behaviors and language requirements, and will play a key role in giving feedback to the product org on local customer sentiment.
What you will need
Customer Support
Bangalore, India
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