About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the Role
We’re looking for a Senior Program Manager, Revenue Enablement — Onboarding to own the strategy, execution, and continuous improvement of our Global Revenue Onboarding Program. In this role, you’ll design and scale onboarding experiences that equip our customer-facing teams with the knowledge, skills, and resources they need to ramp quickly and drive revenue impact. You will partner closely with Sales leadership and the broader Enablement team to deliver an world-class onboarding experience that accelerates time to productivity and sets the foundation for long-term success.
This is an opportunity to build at scale, own meaningful business outcomes, and help shape the future of how Rippling grows and develops our revenue teams.
What You'll Do
Communication & Stakeholder Management
- Partner closely with Sales Leadership, Product Marketing, Product, and other cross-functional teams to align onboarding programs with go-to-market strategies and business goals.
- Drive effective change management and communication strategies to ensure onboarding programs are understood, adopted, and supported across the organization.
- Serve as the key point of contact for onboarding feedback and continuous improvement from Sales and partner teams.
Presentation / Facilitation
- Deliver engaging, high-impact onboarding sessions through both virtual and in-person facilitation, ensuring new hires understand Rippling’s sales process, product offerings, and core competencies.
- Coach and support subject matter experts and guest speakers to ensure high-quality program delivery.
Project Management
- Manage multiple onboarding cohorts and related workstreams simultaneously, ensuring all tasks, deadlines, and deliverables are met.
- Align stakeholders and resources to execute onboarding programs efficiently, from pre-work to post-program follow-up.
Program Management
- Own the full lifecycle of Sales onboarding programs, from initial design and pilot phases through global scale and iteration.
- Develop and manage onboarding schedules, learning paths, certifications, and success criteria while enduring programs remain current by incorporating product updates, process changes, and evolving role requirements.
Enablement Functional Expertise
- Apply best practices in adult learning, sales enablement, and onboarding methodologies to deliver an industry-leading ramp experience.
- Tailor onboarding content and experiences to meet the unique needs of different sales roles and segments.
- Serve as a subject matter expert in onboarding strategy within the broader Revenue Enablement team.
Analytical Skills
- Define and track key performance indicators (KPIs) to measure onboarding effectiveness, time to productivity, and overall ramp success.
- Analyze feedback, performance data, and business outcomes to make informed recommendations and program adjustments.
- Report onboarding insights to Sales Leadership and cross-functional partners to drive ongoing optimization.
Content Development
- Build and maintain high-quality, polished onboarding materials, including presentations, guides, certifications, and eLearning modules.
- Curate and organize resources to ensure new hires have easy access to the tools and knowledge they need.
- Continuously update content to reflect product, process, and strategy changes, ensuring accuracy and relevance.
Qualifications
- At least 5 years of relevant experience in Enablement, Program Management, and / or Sales.
- Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed
- Proven success designing and managing Sales onboarding programs that drive measurable results.
- Exceptional program management skills with experience owning complex, cross-functional initiatives.
- Strong facilitation and communication skills, with the ability to engage senior leaders and large audiences.
- Ability to analyze data to inform program decisions and optimize outcomes.
- Passion for building and scaling programs from the ground up.
- Exceptional communication, presentation, and organizational skills
- Self-starter with a bias towards action
- Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.
- Familiarity with proven Sales Methodologies like Command of the Message, MEDDPICC, and more