About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role

As a Growth Research Manager, you will be responsible for driving the success of the Sales Development Representative (SDR) team through strategic leadership and hands-on coaching. Your role involves recruiting, training, and mentoring a high-performing team of SDRs while establishing clear KPIs to track and enhance performance.

You will have a strong background in data research, analysis, and management, with the ability to guide and develop a team of Growth Research SDRs. This role requires a strategic thinker who can drive the team's efforts in building and enriching databases, identifying high-intent buying signals from historical data, and supporting the broader sales and marketing initiatives. Your leadership will foster a positive, collaborative work environment, motivating the team through effective communication, regular feedback, and recognition of achievements.

Please Note: This role will be Hybrid work which requires you to work three days from our Bangalore Office. Shift timing will be 6.30PM to 3.30AM 

What You'll Do: 

• Team Leadership: Manage, mentor, and develop a team of Growth Research SDRs, fostering a high-performance culture and ensuring the team meets its objectives.
• Research Strategy: Oversee the team’s research activities, including the use of tools like LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, Cognism, and Easy Leadz for database building and enrichment.
• Data Scraping: Guide the team in using scraping tools, such as Phantom Buster, to extract relevant data from websites and support TAM enrichment projects.
• Data Management: Ensure the team's proficiency in updating Salesforce accounts and contacts using LinkedIn Sales Insights (LSI) and other data enrichment processes.
• Excel Proficiency: Utilise advanced Excel skills for data analysis and project management, ensuring the accuracy and completeness of enrichment projects.
• Market Intelligence: Lead initiatives to validate and enhance existing information from data vendors, add new accounts and contacts, and build a robust Total Addressable Market (TAM).
• Identify Buying Signals: Develop strategies to leverage research skills for identifying high-intent buying signals, enhancing the team's contribution to the sales pipeline.
• Enablement: You’ll be responsible to train and mentor the growth research reps for , preparing them for career progression into prospect-facing  inbound and outbound SDR roles
• Collaboration: Work closely with marketing and sales teams to create a fully qualified and vetted account universe for global outreaches, directly impacting sales revenue

Qualifications:

• Proven experience in a similar role, preferably in B2B SaaS sales development
• Strong leadership skills with a track record of managing and developing teams
• Proficiency in using research tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, Cognism, Easy Leadz, and data scraping tools such as Phantom Buster, Octoparse or Parsehub
• Advanced Excel skills for project management and reporting
• Excellent analytical and strategic thinking abilities
• Strong communication skills, both verbal and written, in English
• Familiarity with Salesforce and experience in data enrichment and management
  

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