About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We’re looking for a Manager, Account Manager Enablement to lead our AM-aligned sales enablement team. Our AM Enablement team is responsible for ensuring that 1) we effectively ramp new AM hires 2) AMs are aware of and can articulate the value of new product lines or product enhancements, 3) AMs receive regular “everboarding” programming to be more effective in their roles and 4) we orchestrate XFN partners like Product Marketing and RevOps to drive AM effectiveness.

Rippling has thousands of existing customers who need various levels of coverage from their assigned Account Manager. AMs must ensure that customers are maximizing the value of the Rippling platform through high adoption, seamless renewals, and strategic expansion into new product modules. As the leader of this team, you will design the playbooks that help AMs navigate complex renewal cycles, identify white-space opportunities within their books of business, and serve as trusted advisors in an ever-evolving HR and IT landscape. You will bridge the gap between high-level company strategy and day-to-day execution, ensuring every AM has the technical knowledge and consultative skills required to drive long-term retention and net revenue retention (NRR) at scale.

You’ll love this role if you’re excited by the challenge of developing the system for hundreds of sales people to effectively sell dozens of products, and making a significant impact on revenue.

What you will do

• Lead & Upskill: Manage and mentor a high-performing team of 3 Enablement PMs, fostering a culture of excellence and accountability in delivering end-to-end AM programming.
• Stakeholder management: act as a strategic partner to the VP of Account Management and their direct reports, to drive positive change initiatives into the AM team
• Drive Revenue Growth: Partner closely with the GTM leadership team to refine product launch strategies, ensuring AMs are equipped to drive expansion revenue and cross-sell new product lines effectively.
• Segment-Specific Strategy: Collaborate with Segment Leaders to build tailored, actionable enablement that meets the unique needs of diverse customer cohorts.
• Orchestrate XFN Alignment: Act as the bridge between AE, PAE, Solution Consultants (SC), and AM to build cohesive enablement journeys—covering everything from initial onboarding to advanced "everboarding" and specialized skills training.
• Executive Execution: Serve as a "player-coach," leaning in to lead high-visibility, complex initiatives that require strategic problem-solving and rapid execution.

What you will need

• Proven Leadership: 5+ years in Sales Enablement or Sales, with at least 2 years of experience managing high-output teams in a fast-paced B2B SaaS or Fintech environment.
• The Enablement "Toolkit": Deep expertise in adult learning principles and a proven track record of identifying performance gaps and deploying high-impact enablement programs that drive change
• Product Intuition: A passion for technical mastery; you aren’t afraid to get under the hood of a complex platform to understand the product as deeply as the users do.
• Operational Rigor: A "systems-thinker" mindset with the ability to design lightweight, scalable processes that solve root-cause friction rather than just treating symptoms.
• High-Stakes Communication: Exceptional ability to communicate proposals simple, actionable narratives for senior sales stakeholders
• Bias for Action: A self-starter who thrives in ambiguity, manages competing priorities with ease, and maintains a relentless focus on driving measurable business outcomes 
• Meticulous Organization: Disciplined project management skills with a high attention to detail, ensuring all stakeholders are aligned and informed through every stage of a project.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.