About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.85B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

As the Product Design Lead focused on the new company experience, you’ll shape one of the most critical parts of Rippling’s ecosystem: how customers get started. From creating a company to adding users, setting up products, and importing data, your work will define the first mile of the customer journey—and directly influence how fast and confidently new customers find success.

You’ll lead the design of a unified onboarding framework that powers product activation across Rippling. Whether customers are self-serve SMBs or managed enterprise accounts, activating a single product or an entire suite, your work will help them get started quickly. You’ll craft platform primitives that let product teams plug seamlessly into a shared onboarding system, while also building customer-facing experiences that are polished, adaptive, and clear. You’ll partner closely with individual product teams to simplify their setup flows, remove friction, and deliver a streamlined, cohesive entry point into Rippling.

You’ll also rethink how users are added to Rippling, especially when hiring isn’t involved. That includes designing for customers who need to sync users from existing systems, or who are operating without an HRIS altogether. Through it all, your job is to make complex systems feel simple and to own the journey from sign-up to first success.

This is a role for a designer who thrives on complexity and scale. You’ll work closely with product and engineering peers who move quickly and think in systems, and you'll join a design org that values autonomy, depth, and impact. We ship fast, sweat the details, and treat onboarding as a platform challenge, not just a set of screens. Success here is measured not just in pixels shipped, but in adoption, activation speed, and the quality of the foundation you lay for every product Rippling offers.

If you’ve led design for onboarding, configuration, or platform-scale B2B products—and you’re excited to own the front door to one of the fastest-growing platforms in business software history—we’d love to talk.

What you will do

• Design the end-to-end experience of getting started with Rippling—from company creation to product activation—crafting onboarding and first use systems that are fast, scalable, and radically simple.
• Get close to customers, understand how they actually use the product, spot the points where their workflows break, and turn those insights into strategic design priorities that drive real business impact.
• Anticipate future needs and edge cases, designing solutions that scale as we expand into new markets and increasingly complex global scenarios.
• Build reusable capabilities and systems that scale across Rippling’s product offerings, ensuring interaction patterns and visuals stay coherent platform‑wide.
• Partner deeply with Product, Engineering, and GTM to scope, prototype, and ship new functionality, unblocking dependencies and negotiating trade‑offs along the way.
• Deliver high‑fidelity designs and interaction prototypes that make complex concepts crystal‑clear to internal stakeholders and (most importantly) end users.

What you will need

• 8+ years of end-to-end product design experience, with a portfolio of complex, high-impact products delivered from initial concept through iteration and delivery.
• Proven ability to think in systems and simplify complexity, with experience designing in challenging domains or compliance-heavy environments.
• A strong eye for visual and interaction craft, with the ability to produce clear, detailed specifications and contribute to the development of our design system.
• Excellent communication and storytelling skills, enabling you to articulate design decisions clearly and guide decision making with cross-functional partners.
• Relentless customer focus, backed by a habit of digging into real behavior, identifying pain points, and designing solutions that solve meaningful problems.
• A bias toward action, especially in ambiguous or fast-moving environments—you have a track record of generating many ideas, iterating quickly, unblocking dependencies, and owning timelines without daily oversight.

If you don't necessarily meet all of these requirements, we still encourage you to apply. Skills transfer in unexpected ways, and diverse perspectives often lead to the most innovative solutions.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.