Rivia Health is a seed-stage, entering Series A, B2B SaaS software startup at the intersection of fintech and healthcare tech. We're on a mission to transform the medical billing experience by merging the worlds of technology and healthcare to solve patient and provider pain points and bring ease and efficiency to healthcare payments.  

Our mobile-first technology suite helps healthcare provider organizations increase overall patient payments, speed up cash flow, lower operating costs, and improve the patient experience. We help improve economic outcomes for patients and providers, delivering a 500%-2,000% return on investment for provider groups, making safe financing options available, and preventing patients from being sent to collections.  

Who We Are Looking For

• We seek a driven, dynamic, competitive sales development professional to join our growing team. We need a team player who wants to get in on the ground floor of a mission-driven healthcare technology startup and partner with us to drive revenue growth. We foster an environment that allows our sales team members to grow, learn, and be compensated for their success. 

What you'll do

• The Sales Development Representative (SDR) role is a key part of Rivia Health’s immediate and long-term growth plan.  

• Leverage our target prospecting lists and continue to build out your target pipeline using tools such as Zoom Info, Definitive Health, HubSpot, and LinkedIn. 

• Identify, develop, and engage key stakeholders at healthcare provider practice group organizations. 

• Outreach to prospects using a mix of calls, emails, and other communication mediums. 

• Create a great first impression to prospects with a friendly attitude, compelling message, and consistent follow-up. 

• Educate and develop prospects into qualified opportunities.  

• Engage qualified leads via an organized and consistent outbound sales process.   

• Book virtual sales demo meetings for our Account Executive team. 

• This process includes maintaining precise and accurate information of contacts, opportunities, and sales activities within the customer relationship management system (HubSpot CRM). 

• Further develop a solid understanding of the healthcare industry and Rivia Health’s value to our customers and become a trusted advisor on the ever-evolving needs of revenue cycle leaders. 

• Bring insights from customer conversations back to the Rivia Health team to help further refine the product features and sales messaging. 

• You will maintain consistent communication with the Account Executive or Sales Leader you are supporting. 

What You Need

• 2+ years of experience within the healthcare industry (revenue cycle management knowledge a plus) 
• 2+ years of experience in a sales development role  
• Proficient in the challenger, consultative sales approach  
• Experience managing a sales pipeline in a CRM system (HubSpot-specific experience a plus) 
• Exceptional verbal and written business communication capabilities  
• Attention to detail, excellent organizational skills 
• Self-directed time management capability  
• Open to ambiguity and an ever-changing environment 

Key Attributes

• Enthusiasm - Sales is a transfer of enthusiasm. Your energy positively impacts your conversations with clients and with the Riva Health team in every interaction. 
• Persistence – You have demonstrated grit in challenging situations, and you embrace the need to move forward with momentum during an uphill journey. 
• Goal-getter Attitude - You know how to remain committed in the pursuit of objectives and take daily action to make your goal a reality. 
• Team Player – You know how to give and receive feedback well and proactively bring ideas and recommendations to your team members as you collaborate to achieve a common goal. 
• Resourcefulness – You find the right resources you need to succeed and ask the team for support along the way. 

What You'll Get

• Competitive base annual salary compensation package. 
• Variable commission based on sales pipeline development performance. 
• Unlimited paid vacation and benefits, including Medical, Dental, Vision, Parental Leave, ancillary plans, and 401k. 
• Remote work environment and flexible hours with a friendly and passionate team.  
• A chance to be at the forefront of bringing the empowerment and convenience of automation and mobile technology to the healthcare revenue cycle industry.