About RMA Worldwide Chauffeured Transportation

RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington, DC. We pride ourselves on offering a diverse fleet that includes sedans, SUVs, sprinters, mini-buses, and Motor Coaches, enabling us to provide accurate concierge service by blending seamless technology and logistics across 650 cities worldwide. Embracing the belief that perfection is an ongoing pursuit, we aspire to achieve excellence in every moment, making RMA the premier choice of employer. Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill enhancement. Working at RMA isn't just about providing transportation; it's about embodying our core values and ensuring exceptional service in every city, every time.

VISION STATEMENT:

At RMA Worldwide, Chauffeured Transportation, Every Ride Counts, starts with recognizing that Every Employee Counts. We must lead the industry by example, championing a culture of excellence, integrity, and continuous improvement, where Every Employee Counts and plays an integral role in our collective success. We are committed to offering our clients an exceptional travel experience, seamlessly integrating technology and logistics to refine our driving force: Every Ride Counts!

Position Overview

RMA is seeking a proactive and detail-oriented Logistics Coordinator to support daily transportation operations while assisting with employee relations and HR-related functions.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is interested in growing into an Operations or Human Resources career path. The Logistics Coordinator plays a key role in supporting chauffeurs, reinforcing company standards, and ensuring exceptional service delivery.

Essential Functions

• Assist Dispatch with daily operational coordination to ensure trips are properly covered and executed efficiently
• Monitor trip activity, chauffeur assignments, and schedule changes throughout the day
• Communicate with chauffeurs regarding trip updates, delays, service changes, and operational instructions
• Meet regularly with chauffeurs to provide coaching, guidance, and performance feedback
• Assist with chauffeur check-in and key distribution
• Support employee relations by addressing concerns professionally and completing basic documentation or write-ups when necessary
• Promote and uphold RMA’s culture and service standards
• Assist with day-to-day logistics coordination to ensure smooth transportation operations
• Partner with leadership to improve communication, accountability, and team engagement
• Maintain accurate documentation and ensure compliance with company policies and procedures
• Identify opportunities to improve operational efficiency and employee experience

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, dynamic environment
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
• Self-motivated with the ability to work independently and collaboratively
• Previous transportation or logistics experience preferred

Education & Experience

• High school diploma or equivalent required; college degree preferred
• Experience in fleet management, transportation logistics, operations, or regulatory compliance strongly preferred

Physical Requirements

• Prolonged periods of sitting and working at a computer
• Ability to lift up to 15 pounds occasionally