Royal Brass and Hose
Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.
We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.
Job purpose
Administrative support for daily tasks and reports for the Marketing & Sales Team. Work to ensure accuracy of Marketing and Sales data.
Essential Job Functions
Administrative Tasks:
- New Customer Accounts setup – ERP & MMC
- Customer Account Maintenance – ERP & MMC
- Customer & Salesman Reports – ERP & MMC
- Coordinates with Sales Reps to determine and/or clarify bid requirements to ensure quality output.
- Interprets customer and sales representative requirements and offers solutions that maximize profitability and add value for the customer.
- Ensure that all quotes are compliant with company policies and procedures.
- Provide exceptional customer service and respond promptly to customer inquiries and concerns.
- Contribute to the development of new processes and procedures to improve efficiency and effectiveness.
- Ability to prioritize tasks and self-manage daily workload.
- Other job duties as assigned
Qualifications
- Drug free
- Advanced Excel required, Power BI a plus.
- Advanced Microsoft Office knowledge of (Word, PowerPoint, Outlook) preferred
- Problem solving skills
- Strong communication and interpersonal skills
- Excellent organizational and time-management skills
- Ability to work independently and as part of a team
- Detail-oriented with a high level of accuracy
Education
- 2-year college degree minimum
Working conditions
- Climate controlled environment
- Office setting
Physical requirements
- Below waist life 40 lbs.
- Above waist lift 40 lbs.
- Push 50 lbs. force
- Pull 50 lbs. force
- Overhead reach occasionally
- Stooping/work bent over occasionally
- Climbing (Stairs, Ladder) occasionally
- Repetitive hand movements-typing
- Constant sitting position
Equal Employment Opportunity
Royal Brass & Hose provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Responsibilities
This job description reflects the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Royal Brass & Hose may change the specific job duties with or without prior notice based on the needs of the organization.