About Rx Redefined

Healthcare shouldn't be complicated, especially for patients living with chronic conditions. Rx Redefined was founded in 2018 with a mission to positively impact the lives of others by constantly challenging the status quo in healthcare.

Our revolutionary business model enhances healthcare outcomes specifically in the Durable Medical Equipment, Prosthetics, and Orthotics Supplies (DMEPOS) space. Our platform enables physicians to navigate the complexity of compliance and leverage advanced technology to streamline the logistics required to serve their patients effectively, while simultaneously reducing healthcare costs by significantly reducing fraud, waste, and abuse in an industry that desperately needs reform.

We're a fast-growing startup with a simple goal: improve access, outcomes, and patient experience. Our team thrives on solving tough problems, pushing for better solutions, and doing the work that truly makes a difference.

At Rx Redefined we value our people, transparency, dedication, and hard work through a patient-first mentality. 

Join us, and help redefine healthcare for the better.

About the Role

The Associate Account Executive is an account management professional focused on supporting the growth and maintenance of enterprise-level client accounts under direct supervision of the Account Executive, Enterprise Accounts. This role acts as a partner in customer engagement, day-to-day account operations, and strategic planning, while also providing high-level administrative support. The Associate Account Executive will collaborate closely with cross-functional teams, handle tactical assignments, and drive process improvements. This position is remote, with periodic travel (up to 50%) .

Duties & Responsibilities

• Assist the Account Executive, Enterprise Accounts in managing and growing enterprise-level client accounts, driving operational excellence and account satisfaction.
• Support and, as assigned, lead customer engagement activities, including meetings, presentations, and business reviews.
• Collaborate on account management planning and strategy development, with the opportunity to take ownership of select projects or accounts under the guidance of the Account Executive.
• Prepare and deliver documentation, reporting, and client-facing materials to support effective account management.
• Contribute to the execution of account plans, performance tracking, and identification of growth opportunities.

Who You Are

• 2-4years in healthcare sales, account management, or client success, ideally in HealthTech, SaaS, or medical device sectors (consider adjusting experience band downward for entry roles).
• Experience supporting complex client accounts and multi-functional teams.
• Experience in account strategy, data analysis, and professional presentations.
• Bachelor’s degree required or equivalent years of professional experience.
• Excellent interpersonal, presentation, and communication skills.
• Strong organization, reliability, and detail orientation.
• Working knowledge of CRM platforms (e.g., HubSpot), basic data analysis, and reporting.
• Proactive, ambitious, and adaptable to change.
• Collaborative and committed to personal development and team success.
• Critical thinker who analyzes problems, considers multiple perspectives, and develops resourceful solutions.
• Team-focused, collaborative attitude with a willingness to learn and grow professionally

Benefits & Perks

• Medical, dental, and vision coverage - 100% of the employee premium is covered by Rx Redefined.
• Unlimited PTO - take the time you need for rest and recharge.
• Remote-first flexibility - work from home with travel to provider sites as needed.
• Professional growth - be part of a high-growth team where you’ll learn quickly and see the impact of your work.

ADA/EEO: The employer will make reasonable accommodations in compliance with the American Disabilities Act of 1990. Rx Redefined provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.