About Sable International

Sable International offers innovative global mobility solutions to international citizens. We create tailor-made solutions to meet the needs of our clients, including offshore investment property, studying abroad, sports recruitment and financial services.

We take pride in our high-performance culture, which is built on the foundation of our Purpose – Realising our Potential – and our four core values of Care, Solve, Grow, and Enjoy. Our company goal is not just a vision for the organisation, it also applies to our staff members. We are committed to supporting their growth and to ensuring they make a meaningful contribution during their time with us.

Our staff in our 10+ offices around the world are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you currently a “Super Suit” in an ad agency and want to get experience on the Client side? We’re looking for the equivalent of an Agency Account Manager or Agency Account Director for our in-house Marketing Team. We do the Marketing for a range of exciting in-house businesses ranging from financial services to sports recruitment to studying abroad, and more. 

We’re looking for a Client Service Lead who is a self-starter and is used to working in a very fast-paced, high-performance environment managing multiple senior Clients at the same time. You will be working in close collaboration with our Head of Marketing, Marketing Manager and an energetic, in-house Marketing team. The ideal candidate must have experience managing omni-channel campaigns including Email, Google Search and Display, social media, Landing pages, Print, etc. 

Please note this is an on-site position in our offices in Kenilworth, Cape Town.

You’re perfect for this position if you:

• Have a Bachelor's degree in Marketing, Advertising, Communications, or a related field.
• Have at least 8 years of experience in account management at an ad agency, preferably handling direct response lead generation and lead nurturing campaigns.
• Are highly organised, communicative, and client-centric with a passion for advertising and a proven track record of managing senior Client relationships.
• Feel comfortable with marketing strategy and can brainstorm with copywriters and designers.
• Have meticulous campaign management skills.
• Have a thorough understanding of best practice principles across multiple marketing channels. i.e. Email Marketing, Social Media Marketing, Google, Print, etc – especially when it comes to lead generation.
• Are adept at compiling campaign reports and be able to aggregate results provided by our various channel specialists into a report for the Client and draw insights.

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Client Service Management: The Client Service Lead will be responsible for building and nurturing strong relationships with our internal Clients and ensuring the successful execution of advertising campaigns.
• Campaign Management: Oversee the planning, execution, and delivery of marketing campaigns, ensuring projects are on time, within budget, and meeting agreed-upon objectives. Develop project timelines and keep the Clients updated regularly with the progress of work.
• Communication: Serve as a liaison between our clients and the internal Marketing team facilitating clear and consistent communication throughout the campaign lifecycle.
• Problem Solving: Proactively identify and resolve client issues and challenges, escalating concerns as needed.
• Collaboration: Work closely with creative, media, strategy, and production teams to ensure seamless campaign execution.