WAREHOUSE MANAGER

The Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring efficient receiving, storage, and distribution of goods. This role involves managing staff, optimizing workflows, maintaining inventory accuracy, and ensuring compliance with safety and company policies. 

The ideal candidate will have strong leadership skills, logistics expertise, and a focus on continuous improvement. 

The warehouse manager will report to the Senior Director of Operations. 

What You’ll Be Responsible For:

Warehouse Operations Management:

• Oversee receiving, storage, picking, packing, and shipping processes.
• Ensure timely and accurate order fulfillment.
• Monitor warehouse productivity and implement efficiency improvements.
• Maintain optimal inventory levels (consumables) and conduct regular stock audits.

Team Leadership & Supervision:

• Recruit, train, and supervise warehouse staff (e.g., forklift operators).
• Schedule shifts, assign tasks, and monitor performance.
• Foster a positive work environment and resolve employee issues.
• Collaborate with other departments (manufacturing / planning) to ensure the tasks are prioritized according to the company operations.

Inventory & Quality Control:

• Conduct cycle counts and reconcile discrepancies.
• Ensure products are stored properly to prevent damage or loss.

Safety & Compliance:

• Enforce company safety regulations.
• Conduct safety training and inspections.
• Maintain a clean, organized, and hazard-free warehouse.

Reporting & Documentation:

• Prepare reports on inventory levels, shipments, and KPIs.
• Analyze data to identify trends and areas for improvement.
• Maintain accurate records for audits and compliance.

What We’ll Love About You:

Leadership & People Management

• Ability to motivate and supervise a diverse team.
• Strong decision-making and conflict-resolution skills.
• Approachable yet authoritative to maintain discipline.

Organizational & Time Management Skills

• Detail-oriented to oversee inventory, shipments, and workflows.
• Ability to prioritize tasks in a fast-paced environment.
• Process-driven mindset to optimize warehouse operations.

Problem-Solving & Analytical Thinking

• Quick to troubleshoot issues (e.g., delays, stock discrepancies).
• Data-driven approach to improve efficiency and reduce costs.
• Adaptability to implement new technologies (e.g., WMS, ERP).

Communication Skills

• Clear verbal and written communication for team coordination.
• Ability to liaise with suppliers, logistics partners, and upper management.
• English Spanish Mandatory

Integrity & Reliability

• Ensures compliance with safety and company policies.
• Accountable for inventory accuracy and loss prevention.

Technical & Operational Knowledge

• Familiarity with warehouse management systems (WMS), ERP software, and forklift operations.
• Understanding of logistics, supply chain, and inventory control.
• Needs to be well versed in data processing tools (excel / google sheet) 
• Experience with EDI transactions preferred

What You’ll Need to Have:

Education:

• Minimum: High school diploma or GED.
• Preferred: Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Experience:

• Minimum: 3–5 years of warehouse operations experience, including at least 2 years in a supervisory or management role.
• Preferred: 
• • Experience in e-commerce orders (fulfillment warehouse / direct to customers)
  • Fast order fulfillment experience (ship-to Amazon / Walmart / Target…) 
  • Experience in high SKUs environment 

Technical Skills & Certifications:

• Warehouse Management Systems (WMS): 
• Proficiency in systems like NetSuite, or similar ERP software.
• Inventory Software: Experience with barcode scanners, RFID systems, and cycle counting.
• Forklift Certification
• Microsoft Office: Strong Excel skills for reporting and data analysis.

Key Competencies & Soft Skills:

• Leadership & Team Management: Ability to train, motivate, and supervise warehouse staff.
• Problem-Solving: Quickly resolve logistical challenges (e.g., delays, stock discrepancies).
• Communication: Clear verbal/written communication 
• Organizational Skills: Strong multitasking and prioritization in a fast-paced environment.
• Attention to Detail: Ensures accuracy in inventory, orders, and compliance.

Physical Requirements:

• Ability to lift 50+ lbs and stand/walk for extended periods.
• Comfortable working in warehouse conditions (variable temperatures, noise, etc.).

Additional Preferred Qualifications:

• Lean/Six Sigma training 
• DOT/Hazmat certification

What You’ll Love About Us:

●  Competitive base compensation
●  Bonus program

●  Remote first
●  Paid Time Off
●  401k with Company Match
●  Medical, Dental, Vision, and Commuter Benefits
●  Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts

● Complimentary Scentbird Membership
●  A fun, creative and energetic work environment

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.