Director of Logistics

Onsite Role at our Warehouse in Somerset, NJ. 

We are seeking a strategic and results-driven Director of Logistics to lead our end-to-end logistics operations across Direct-to-Consumer (DTC) and Business-to-Business (B2B) channels. This role will oversee domestic and international freight, last-mile carrier relationships, cross-border trade, and compliance, with a strong focus on managing duties, tariffs, and cost optimization initiatives. The ideal candidate will bring expertise in complex logistics planning, international regulations, and driving efficiencies across a dynamic global supply chain.

What You’ll Be Responsible For:

DTC Logistics – Domestic & International

• Manage and negotiate contracts with last-mile carriers for DTC shipping in the U.S. and abroad.
• Oversee international DTC delivery, including customs clearance, carrier performance, and shipping reliability.
• Implement cost-effective solutions to improve delivery times, reduce failed deliveries, and enhance the customer experience.
  

Inter-Facility Logistics

• Develop and execute transportation strategies for moving materials and finished goods between factories and distribution centers across the U.S. and international facilities.
• Optimize mode selection, freight consolidation, and route planning to control costs and increase efficiency.
• Coordinate with internal and external stakeholders to maintain smooth material flow and inventory availability.
  

Cross-Border & International Trade Compliance

• Manage cross-border shipments, with a strong focus on imports and exports between the U.S. and Mexico.
• Ensure compliance with international trade laws, customs documentation, and regulatory requirements.
• Serve as the primary liaison with customs brokers and freight forwarders to minimize delays and streamline border crossings.
  

B2B Logistics & Retail Compliance

• Oversee logistics for B2B shipments, including major retail accounts and Amazon FBA, both domestic and international.
• Implement controls and SOPs to minimize chargebacks, routing violations, and excess shipping fees.
• Collaborate with sales, operations, and customer service to meet B2B shipping requirements and SLAs.
  

Duties, Tariffs & Cost Optimization

• Manage and forecast duties, taxes, and tariffs across international shipments, ensuring compliance and cost transparency.
• Identify and apply for tariff credits, trade programs (e.g., duty drawback, USMCA benefits), and other customs cost recovery opportunities.
• Implement strategies to reduce landed cost through sourcing alternatives, tariff engineering, and strategic HTS classification.
• Stay current on global trade trends and advise leadership on potential impacts and savings opportunities.
  

Performance, Systems & Analytics

• Define and track logistics KPIs (on-time delivery, freight cost per unit, carrier performance, etc.).
• Lead continuous improvement initiatives across logistics and fulfillment operations.
• Leverage WMS, TMS, and analytics platforms to improve visibility and decision-making.
  

What You’ll Need to Have:

• 8–10+ years of progressive logistics or supply chain leadership experience.
• Strong knowledge of international trade, duties/tariffs, and customs compliance.
• Experience managing DTC and B2B logistics, including last-mile and freight forwarding partners.
• Deep understanding of cross-border trade, especially U.S.–Mexico shipping.
• Familiarity with Amazon FBA logistics, chargeback prevention, and routing compliance.
• Strong financial acumen, particularly in cost analysis and logistics budgeting.
• Proficiency in logistics software (WMS, TMS), Excel, and analytics tools.
• Bachelor's degree in Supply Chain, Logistics, Business, or a related field (Master’s a plus).
  

What We’ll Love About You:

• Background in consumer goods, beauty, or eCommerce industries.
• Experience with customs programs like CTPAT, USMCA, and Section 321.
• Proven track record of identifying and executing cost-saving logistics initiatives.
• Ability to lead cross-functional projects and manage multiple stakeholders.
  

What You’ll Love About Us:

• Competitive base compensation
• Bonus program
• Referral bonus
• Paid Time Off and Wellness Time Off 
• Paid Parental Leave
• 401k with Company Match through Fidelity
• Medical, Dental, and Vision Benefits
• Company provided Lifeinsurance, Short-term & Long-term Disability 
• Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
• Annual Education Stipend
• Complimentary Scentbird Membership
• Discounts on Owned Brands
• Monthly virtual team building/ educational activities
• A fun, creative and energetic work environment

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.