LEAD TECHNICIAN

The Packaging Line Operator / Lead Technician is responsible for make-ready, setup, operation, and monitoring of a wide range of filling, packaging, labeling, and coding systems. 

This includes automatic filling lines, labelers, packet machines, feeders,  coding systems.
This role also includes supervising a small crew of technicians, ensuring safe, efficient, and high-quality output across all production areas.

The Lead Technician will report to the Senior Director of Operations. 

What You’ll Be Responsible For:

Make-Ready & Line Setup

• Perform complete setup and changeovers on filling labeling and coding equipment.
• Install tooling, adjust guides/nozzles, mount film/label rolls, configure print files, and set sensor positions.
• Conduct line clearance and verify all components match batch documentation.
• Complete startup checklists and authorize the line for production.

Automatic Filling Line Operation

• Operate and monitor filling, capping, crimping, and in-line labeling modules.
• Make mechanical and electronic adjustments to maintain speed and product quality.
• Address line stoppages and escalate larger issues when necessary.
• Respond quickly to alarms and error codes 
• Log production data including output, downtime, and machine settings.
• Coordinate with maintenance if technical issues exceed operator scope.

Labeling equipment 

• Set up label rolls, calibrate sensors, and adjust label position.
• Maintain label application accuracy and resolve jams or skew issues.
• Configure size changeovers, wrap systems, and touchscreen settings for product-specific parameters.
• Ensure consistent label placement 
• Ensure correct product codes, batch numbers, and label formats are set.

Packet machines 

• Set up forming tools, sealing jaws, cutting assemblies, and film rolls.
• Monitor seal integrity, film registration, fill weight, and overall pouch quality.
• Troubleshoot sealing, feeding, or misalignment issues.

Semi-Automatic Filling Line

• Prepare equipment for specialty formats or small-batch production.
• Adjust nozzles, fill levels, gating, and indexing systems.
• Supervise manual operators to maintain accuracy and consistency.

Coding Equipment:

• Load/edit batch, expiry, and lot codes.
• Maintain printhead cleanliness and manage ink/solvent levels.
• Adjust print positioning and timing.

• Configure messages, Data Matrix codes, or barcodes.
• Adjust sensor timing, print distance, and resolution settings.
• Ensure clear, compliant coding on all products.

Leadership & Crew Management

• Supervise and coordinate a small team of technicians on shift.
• Assign tasks, monitor performance, and ensure adherence to SOPs and safety protocols.
• Train technicians on machine operation, changeovers, quality checks, and troubleshooting.
• Act as the primary communication link between technicians, supervisors, maintenance, and quality teams.
• Support continuous improvement, cross-training, and team development efforts.

Quality & Compliance

• Perform routine quality checks for fill volume, torque, seal integrity, labeling accuracy, and print clarity.
• Maintain full compliance with GMP, SOPs, batch documentation, and audit requirements.
• Report deviations promptly and support root-cause investigations.

Safety & Basic Maintenance

• Perform minor preventative maintenance: lubrication, cleaning, minor part replacements.
• Escalate complex mechanical or electrical issues while ensuring a safe environment for the crew.
• Participate in safety audits and improvement initiatives.

What We’ll Love About You:

Leadership & People Management

• Ability to motivate and supervise a diverse team.
• Strong decision-making and conflict-resolution skills.

Organizational & Time Management Skills

• Ability to prioritize tasks in a fast-paced environment.
• Process-driven mindset to optimize manufacturing operations.

Problem-Solving & Analytical Thinking

• Quick to troubleshoot issues 
• Data-driven approach to improve efficiency and reduce costs.
• Adaptability to implement new technologies 

What You’ll Need to Have:

Essential

• Experience operating multi-equipment packaging or filling lines.
• Strong mechanical aptitude with ability to perform changeovers and troubleshooting.
• Understanding of GMP, quality checks, and production documentation.
• Proven experience supervising, training, or coordinating technical staff.
• Strong communication and organizational skills.

Desirable

• Background in, fragrance, cosmetics, pharmaceutical, or FMCG manufacturing.
• Technical training in mechanical, electrical, or mechatronics fields.

Physical Requirements

• Standing and repetitive motions for extended periods.
• Ability to lift materials up to moderate weight.
• Comfortable working in high-speed, high-volume production environments.
• Availability for shifts, overtime, or weekend work depending on production demand.

What You’ll Love About Us:

●  Competitive base compensation
●  Bonus program
●  Paid Time Off
●  401k with Company Match
●  Medical, Dental and Vision Benefits
●  Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts

● Complimentary Scentbird Membership
●  A fun, creative and energetic work environment

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.