Senior E-Commerce Merchandising Manager

As a Sr E-Commerce Merchandising Manager for Scentbird and our portfolio of Direct-to-Consumer brands, you will play a pivotal role in curating and optimizing the online shopping experience for our customers, and you will own the revenue targets for our E-Commerce (non-subscription) business. Your primary focus will be on maximizing revenue and customer satisfaction by optimizing e-commerce assortment merchandising and running effective promotional campaigns, taking into account financial and operational considerations.

What You’ll Be Responsible For:

E-commerce P&L ownership

• Own revenue goals for the company’s non-subscription business across all brands.

• Maximize revenue via effective merchandising, promotional and inventory optimization strategies.

E-commerce promotions management

• Plan and execute promotional campaigns to drive sales and traffic across all brands.

• Collaborate with marketing, business development, finance and operations teams to align promotional efforts with overall marketing initiatives, financial and operational constraints, as well as brand partner management considerations.

• Analyze the performance of promotions and recommend adjustments for future campaigns.    

E-commerce assortment merchandising

• Develop and implement visual merchandising strategies to enhance the online shopping experience across our owned websites and external e-tailers (e.g. Amazon).

• Ensure that product pages are visually appealing, well-organized, and optimized for conversions in collaboration with digital product, operations, marketing and business development teams. 

Inventory optimization

• Partner with finance and operations on inventory level monitoring 

• Proactively design and implement promotions to optimize the inventory and drive company revenue 

Data Analysis and Reporting

• Utilize analytics tools to track and analyze product performance, sales trends, and customer behavior.

• Generate regular reports on key performance indicators (KPIs) and provide insights for decision-making.

• Provide data-driven strategic recommendations & action plans to leadership.

What We’ll Love About You:

• You are detailed oriented and take pride in exceptional execution (ex: can spot spelling errors on creative, check to see whether the design output matches the brief, can identify issues with landing page functionality, issues with segmentation criteria) 

• You are a proactive problem-solver

• You’re a master juggler with a proven ability to multi-task and work in a collaborative and fast-paced environment

• You have excellent oral, written and presentation communication skills

What You’ll Need to Have:

1. Experience

• 5-7 years of specific experience in e-commerce merchandising in fragrance, beauty, fashion or lifestyle product space

• Demonstrated success in driving sales, optimizing product assortment, and enhancing the online shopping experience.

2.  Promotional management & merchandising expertise

•  Expertise in developing and executing promotional and pricing strategies to maximize revenue while protecting profitability and remaining competitive in the market.

• Experience in analyzing promotional and pricing data, conducting experiments, and adjusting strategies as needed.

• Strong understanding of visual merchandising principles and best practices for optimizing product presentation on e-commerce platforms.

3. Data analysis and reporting

•  Proficiency in using analytics tools and e-commerce platforms to track key performance indicators (KPIs), such as sales, conversion rates, and average order value.

• Experience in generating regular reports and dashboards to monitor merchandising performance and identify areas for improvement.

4. Customer-Centric Focus:

• A strong understanding of customer behavior, preferences, and the ability to create customer-centric strategies in the fragrance space.

5. Communication & Collaboration Skills:

•  Excellent communication and presentation skills to effectively convey strategies and results to senior leadership and cross-functional teams.

•   Ability to collaborate effectively with cross-functional teams, aligning efforts with broader business strategies.

6. Software

• Experience with Google Analytics, Mixpanel, Looker, Netsuite, Commerce Tools a plus

• Competitive base compensation
• Bonus program
• Remote first *
• Paid Time Off
• 401k with Company Match
• Medical, Dental, Vision, and Commuter Benefits
• Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
• Complimentary Scentbird Membership
• A fun, creative and energetic work environment

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.