Sales Development Representative

About Scratch

Scratch Financial (“Scratch”) is a Series C financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada–ranging from dental offices to optometry clinics. 

Scratch has 3 main products:

  1. Scratch Pay: Point-of-sale lending including a BNPL offering and longer-term payment plans
  2. Scratch Checkout: Payment processing that is integrated with the veterinary practice management software
  3. Scratch Comms: Appointment booking and communications

About the role


We are seeking a highly motivated and determined Sales Development Representative to join our dynamic sales team. This role is perfect for someone who thrives in a high-energy environment and is relentless in pursuing sales opportunities through cold calling and at industry trade shows. We are committed to creating a culture where hard work and dedication are rewarded. We are looking for hunters who embrace the chase and are eager to excel in a competitive environment.


What you'll do

  • Perform high-volume outbound sales calls and emails to veterinary clinics, introducing Scratch’s payment solutions, with a consistent pace of 60 to 80 calls per day.
  • Attend multiple industry trade shows annually on behalf of Scratch, actively interacting with potential clients to broaden our market presence.
  • Arrange and manage appointments for the account executive team to streamline in-depth discussions and facilitate closures.
  • Ensure precise and current documentation of sales activities and client engagements within our CRM system.

What we are looking for

  • Demonstrated history of achievements in sales, particularly within financial services or payment processing.
  • Proficiency with CRM systems and sales enablement tools such as HubSpot, Outreach, Gong Engage, or Salesloft.
  • Outstanding communication and interpersonal abilities, adept at influencing and persuading.
  • Demonstrated resilience and perseverance, excelling in roles demanding regular cold calling and direct sales initiatives.
  • Coachable, inquisitive, intelligent, and characterized by a robust work ethic.
  • Capable of excelling in environments marked by uncertainty, adversity, and objections.
  • Consistently ranks within the top 10% of the sales organization.
  • Previous experience in sales roles targeting veterinary industries is highly advantageous.
  • Preferred experience in FinTech / B2B / SaaS

Why You'll Love Working Here

  • Competitive base salary ranging from $55,000 - $65,000 and OTE of $75,000 - $85,000

Scratch is a remote-first company, giving ultimate flexibility to today's nomadic work style. For those who prefer a hybrid model, we do have an office space in Pasadena available for use (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, we have an equity retention policy to ensure you grow as the company grows financially. And if your family is growing, we offer generous parental leave, too!

How to Apply

Ready to join our team? To apply, please visit our Scratch Careers Page. Be sure to:

  1. Submit your resume.
  2. Answer the custom questions provided.
  3. Feel free to add any additional information or documents you believe are relevant to your application.

We look forward to reviewing your application!


*Our team will ONLY contact you from the domain @scratchpay.com or @ats.rippling.com

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Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Revenue

Remote (United States)

Remote (Canada)

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