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### Job Title: Business Analyst – Retail Pharmacy Chain Stores
**Location:** Mississauga, ON - Remote
**Job Overview:**
We are seeking a highly analytical and detail-oriented Business Analyst to join our clients team, a leading retail pharmacy chain. The successful candidate will play a critical role in analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and drive growth. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of the retail pharmacy industry.
**Key Responsibilities:**
1. **Data Analysis & Reporting:**
- Collect, analyze, and interpret data from various sources to provide actionable insights.
- Develop and maintain comprehensive reports and dashboards to track key performance indicators (KPIs).
2. **Process Improvement:**
- Identify inefficiencies and areas for improvement within business processes.
- Recommend and implement process improvements to enhance operational efficiency and customer satisfaction.
3. **Project Management:**
- Lead and manage projects from inception to completion, ensuring timely delivery and alignment with business goals.
- Coordinate with cross-functional teams to ensure successful implementation of projects.
4. **Market & Trend Analysis:**
- Conduct market research and analysis to stay informed about industry trends and competitive landscape.
- Provide strategic recommendations based on market analysis to drive business growth.
5. **Stakeholder Communication:**
- Collaborate with key stakeholders to understand business needs and requirements.
- Present findings and recommendations to senior management in a clear and concise manner.
6. **System & Tool Enhancement:**
- Work with IT teams to enhance business systems and tools, ensuring they meet the evolving needs of the business.
- Provide support and training to users on new systems and tools.
**Qualifications:**
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field. A Master’s degree is a plus.
- Proven experience as a Business Analyst, preferably within the retail or pharmacy industry.
- Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and business intelligence software.
- Excellent communication and presentation skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Knowledge of retail pharmacy operations and industry trends.
- Experience with project management methodologies and tools.
**Preferred Qualifications:**
- Certification in Business Analysis (CBAP, CCBA, or similar).
- Experience with CRM and ERP systems.
- Familiarity with regulatory requirements in the pharmacy industry.
**How to Apply:**
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience