Billing Specialist

About SDL: 

SDL provides cloud-based software solutions to local governments, aiming to make our communities better places to live and work. As a mission-driven company, SDL is committed to creating impactful technology that serves the public good. 

We are looking for team members who take pride in their work and seek to consistently improve themselves, their skills, and their knowledge. If this sounds like you–and the type of work environment where you’d thrive–we hope you’ll join us!

We offer flexible remote work options and are primarily based in the US East Coast time zone. You do not have to relocate to join SDL!

What We Offer:

  • Competitive salary.
  • Unlimited PTO.
  • Flexible working hours and remote work options.
  • Comprehensive health, dental, and vision insurance.
  • Professional development opportunities and learning budget.
  • Home office and IT budget.
  • Supportive team environment.
  • The chance to work on innovative projects with cutting-edge technologies.

About the Role:

At SDL, the Billing/Revenue Specialist is responsible for overseeing the end-to-end revenue cycle, including billing, invoicing, collections, and revenue recognition. This role ensures accurate financial reporting, compliance with accounting standards, and efficient cash flow management. The ideal candidate will collaborate cross-functionally with Sales, Customer Success, and Finance teams to optimize revenue processes and drive operational excellence.

Key Responsibilities:

  • Manage and oversee the billing and invoicing processes to ensure accuracy and timeliness, which includes understanding CRM (HubSpot) processes.
  • Lead collections efforts to minimize outstanding receivables and improve cash flow.
  • Ensure compliance with revenue recognition standards (e.g., ASC 606) and internal policies.
  • Collaborate with Sales and Legal teams to review contracts for revenue implications.
  • Monitor and analyze revenue metrics, trends, and forecasts to support strategic decision-making.
  • Develop and maintain documentation for revenue processes and controls.
  • Implement and optimize systems and tools to automate and streamline revenue operations including monthly reconciliations and MRR rollforwards.
  • Prepare and present revenue-related reports to senior leadership.
  • Support audits and ensure timely responses to auditor inquiries related to revenue.
  • Work with third party resellers to ensure timely payment of invoices.


Required & Preferred Qualifications:

  • Bachelor’s degree in Accounting, Finance, or related field.
  • 3+ years of experience in revenue operations, billing, or accounting.
  • Strong understanding of GAAP and revenue recognition principles.
  • Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work cross-functionally and manage multiple priorities.
  • Experience in SaaS or subscription-based business models.
  • Familiarity with CRM systems (e.g., HubSpot or Salesforce).

Practicals:

  • You'll report to: Chief Financial Officer
  • Location: Remote
  • Start date: Immediate
  • Salary Range: $70,000-$100,000 plus bonus
  • Status: Full Time/Exempt

Please note: SDL is unable to sponsor or take over sponsorship of an employment visa at this time.

How to Apply:

If you are passionate about technology and eager to work on a dynamic team, we would love to hear from you. Please submit your resume and cover letter today! 

Application Process:

  1. Screening call with a recruiter
  2. Hiring Manager Interview
  3. Team Interview
  4. Final Interview with SDL CEO
  5. Reference Checks

Equal Opportunity Employer:

SDL is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. It's important to us that our workforce reflects people of all backgrounds, identities, and experiences and by providing this data, if you choose to, it will help us to stay accountable. 

Join us in creating amazing technology solutions that make a difference. Apply today!

Finance

Remote (United States)

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