Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission.
Job Title: External Mortgage Loan Officer
Employee Type: Regular, FT
FLSA Status: Non-Exempt
This position is based out of Yakima, WA area and covers Tri-Cities, WA.
Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive. We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different background, disability, age, ethnicity, race, religion, gender identity, sexual orientation, national origin, or veteran status protected by applicable federal, state, or local law.
ABOUT THE ROLE:
Seattle Credit Union is dedicated to finding lending solutions that meet our members’ unique needs, further allowing individuals in our community to meet their short and long term financial goals. We’re looking for innovative, compassionate and dedicated professionals who are excited to give back to the communities they serve and have a strong drive for exceeding member needs and expectations.
The Mortgage Loan Officer will contribute to the team through their responsibility for originating quality residential mortgage loans under a variety of programs by establishing a solid referral base.
WHAT YOU WILL DO:
- Responsible for producing high quality loans which meet investor guidelines and Seattle CU’s lending policy, while providing excellent member service.
- Responsible for meeting minimum sales production goals set by Sr. Management.
- Establishes and maintains a network of internal and external referral sources, to include individual and organizations likely to produce mortgage referrals such as Real Estate Brokers, Attorneys, and Accountants, Builders, Financial Planners and other business professionals.
- Promotes Seattle CU’s residential loan products by maintaining regular contact with referral sources to generate new mortgage business.
- Originates mortgage loans, pre-qualifies borrowers, counsel prospective buyers to resolve needs and match with appropriate Seattle CU programs.
- Plan, coordinate and participate in activities which promote homeownership, including homebuyer seminars, home shows, broker’s meetings and other home financing workshops.
- Maintains community involvement by serving on boards of organizations in relevant Credit Union approved areas to positively represent the Seattle CU in the local community.
- Ensures quality and timeliness of mortgage application documentation. Follows up with applicants for information as needed.
- Maintains extensive knowledge of Seattle CU’s mortgage and other company products and services; maintains general knowledge of the mortgage industry, including maintaining in-depth knowledge of state and federal mortgage laws and regulations.
- Responsible for complying with SAFE Act legislation, which requires annual registration renewal as a Mortgage Loan Originator (MLO)
- Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score)
- Responsible for compliance and generating accurate loan disclosures in a timely manner including RESPA, Reg Z, HMDA and Reg B.
- Effective pipeline management. Works with processor to effectively manage expected closing dates, provides timely and accurate information to borrowers and real estate brokers to minimize customer service issues and provide overall quality customer service.
- Other duties as assigned.
WHAT YOU WILL BRING:
Basic Qualifications:
- High School Diploma or equivalent
- At least three years of residential lending sales experience which includes consistently meeting established sales / production goals.
- Required experience includes producing work that meets sales goals and meets all compliance requirements (RESPA, Reg Z, HMDA, Reg B)
- Solid knowledge and experience originating mortgage loans for FHLMC/FNMA, FHA and VA is preferred.
- Knowledge of the Secondary Market
Preferred Qualifications:
- Financial Institution background
- Some college preferred
Skills and Knowledge:
- Superior sales skills
- Strong interpersonal and communication (verbal/written) skills and the ability to work in a diverse community.
- Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.
- Basic ability to analyze personal and business financial documents
- Knowledgeable in regulatory, policy and compliance issues pertaining to the mortgage industry.
- Thorough knowledge of all mortgage products and programs.
- Good analytical skills necessary to evaluate credit requests and determine trends in a given market place.
- Possesses excellent organizational and time management skills.
- Possesses excellent attendance records.
Abilities:
- Ability to work independently and prioritize workload.
- Ability to handle stress in a high volume and fast paced environment
- Ability to communicate with tact, discretion, and courtesy within and outside the organization.
- Professional appearance and demeanor.
- Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages, debt ratios).
- Provide proof of past and/or current performance.
Working Conditions
- Position will require travel to outside locations for Seattle CU events, for application interviews, and attend training.
- Position may also require some work before and after normal business hours for loan applications, training, RE community visits.
- Other times, work will generally be performed in an office environment.
- Indirect exposure to robbery
Benefits:
Seattle Credit Union supports and invests in our employees. We offer many great benefits including zero contribution medical, dental, and vision plans for our employees. Additionally, SCU offers a generous paid time off program as well as a 401k plan with a dollar-for-dollar employer match up to 5%.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.