Department:  Emerging Markets

Geographic Location: Malawi

Hiring Manager title: Sr. Project and Team Lead

This is a full-time position based in Malawi, ideally Lilongwe. The person should be willing to occasionally accommodate global hours across Africa, Europe, and North America.

About SecondMuse

At the heart of SecondMuse is our core strategy: Drive Impact. This guiding principle shapes every decision we make, individually and collectively. It reflects our identity, purpose, and the unique value we deliver to our clients. Our work is centered on authentic relationships, innovation, and community-driven solutions that generate meaningful social, economic, and environmental impact. Over the past 15+ years, we have organized innovation programs in over 100 countries and 250 cities, sourcing solutions from around the world. Each program has challenged our teams to develop targeted approaches to find and support visionary leaders with diverse experiences, motivations, and cultures.

The Opportunity

SecondMuse is seeking a Country Consortium Coordinator to support a new multi-partner initiative focused on the responsible use of digital and AI-enabled tools to strengthen primary and community healthcare. Based in Malawi, the role will provide dedicated in-country coordination and implementation support, helping maintain effective working relationships with the Ministry of Health and other stakeholders, supporting implementing partners to work effectively within government systems, and ensuring timely follow-through on agreed activities.

This is primarily an in-country coordination and facilitation role rather than a technical AI role. The successful candidate should understand the health system, be comfortable working with government and development partners, and be able to coordinate effectively across different stakeholders. Specialist AI expertise is not required; knowledge and familiarity with digital health is strongly desirable.

We are looking for a capable, credible, and collaborative professional who understands the health sector in Malawi and can work effectively across government, development partners and implementing organizations. We value demonstrated experience, reliability, communication skills, and practical judgment more than senior titles or highly specialized technical credentials.

The incumbent will report to the Sr. Project and Team Lead. You will work as part of a small, distributed program team and alongside colleagues supporting other countries.

Core Functions

• Maintain effective working-level relationships with the Ministry of Health and relevant government stakeholders in Malawi.
• Gather and provide timely country-level information on health priorities, policies, programs, and implementation realities to inform initiative planning.
• Support coordination and follow-up with government, implementing organizations, technical partners, and other relevant stakeholders.
• Support implementing partners with country context and, where appropriate, navigation of relevant government processes, approvals, coordination mechanisms, and existing health or digital-health systems.
• Identify and flag relevant country opportunities, developments, challenges, and risks for consideration by the Sr. Project and Team Lead.
• Prepare concise country updates, stakeholder information, meeting notes, action trackers, and briefs for the program team and relevant partners.
• Support planning and facilitation of country-level meetings, consultations, workshops, and co-design activities.
• Participate in relevant health, digital-health, and coordination forums as appropriate and delegated.
• Track and communicate country-level opportunities, challenges, risks, and dependencies, ensuring matters requiring higher-level attention are raised promptly.
• Maintain timely and accurate records of stakeholder engagements, decisions, actions, milestones, and follow-up.

Key Responsibilities

• Serve as a consistent in-country coordination point for the initiative in Malawi.
• Coordinate working-level Ministry of Health and stakeholder engagement and support continuity in relationships.
• Provide country perspectives and practical insights to inform initiative planning, learning, and decision-making.
• Support constructive government engagement and contribute to government ownership of relevant initiative activities.
• Provide grantees and partners with relevant country context and practical coordination support where needed.
• Provide relevant country information and perspectives to responsible AI, data governance, ethics, safety, and risk discussions.
• Participate in relevant national or regional forums and meetings as appropriate and delegated.

Required Qualifications and Experience

• At least four (4) years of relevant professional experience in health, health systems, digital health, international development, public sector programs, or a related field.
• Experience working with the Ministry of Health or other government institutions in Malawi, with an understanding of how government programs and decisions are coordinated.
• Demonstrated ability to build and maintain effective relationships with multiple stakeholders.
• Good understanding of the national health system and its key priorities; familiarity with digital health or health information systems is important.
•  Strong communication, coordination, facilitation, and writing skills.
• Ability to manage assigned activities, organise competing priorities, and operate effectively in a distributed international team.
• Fluency in English and the ability to communicate effectively with relevant stakeholders in the country.

Desirable Qualifications and Experience

• Experience working on donor-funded health or development programs, including bilateral, multilateral, or philanthropic organizations.
• Experience in digital health, health information systems, data governance, or health technology.
• Exposure to responsible AI, AI-enabled health solutions, or digital innovation.
• Experience facilitating multi-stakeholder or government-led initiatives.
• Existing professional networks across the health sector in Malawi.
• Experience working across more than one country or in regional African programs.

Personal and Working Style

• Collaborative and respectful, with a low-ego approach to working with partners.
• Diplomatic and able to work constructively across different institutional interests.
• Practical and solutions-oriented.
•  Curious and willing to learn about AI and emerging digital-health approaches.
• Organized, dependable, and comfortable managing assigned work with appropriate autonomy.
• Demonstrates practical judgment and recognises when guidance or escalation is needed.

Working Environment

This is a full-time position based in Malawi, with regular in-country travel to Ministry of Health offices, districts, partner organizations, and facility sites as required. The role includes periodic regional or international travel for initiative convenings and workshops. You will work within a small, distributed team spanning Africa, Europe, and North America and will need to accommodate occasional meeting times across time zones.

The position is tied to the term of the initiative’s current funding, with continuation subject to funding renewal.

Our Commitment to Pay Equity

This role offers a competitive annual base salary commensurate with experience and location, along with benefits in line with SecondMuse policy and applicable local employment practice. SecondMuse is committed to fair and transparent compensation.

Our Hiring Process

Transparency and efficiency are central to our hiring process. We assess candidates against the skills and experience relevant to the role and give them opportunities to demonstrate their experience through real-world examples. The recruitment process will include structured screening and interviews, with a practical assessment for shortlisted candidates.

SecondMuse is an equal opportunity employer. We welcome applications from all qualified candidates and make employment decisions based on skills, experience, and fit for the role. We do not discriminate on the basis of race, colour, sex, language, religion, political or other opinion, nationality, ethnic or social origin, disability, property, birth, marital status, family responsibilities, pregnancy, HIV status, or any other ground protected by applicable law. Candidates who need reasonable accommodations during the recruitment process are encouraged to let us know.