At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet. 
 
We started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings—we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending. 

Role Overview:

SecondShop is looking for an Appliance Technician to be a key part of our Refurbishment Program. In this hands-on role, you will be responsible for diagnosing, repairing, and refurbishing a variety of household appliances to ensure they meet our high-quality standards. You will work closely with the operations team to ensure appliances are tested, repaired, and restored to excellent working condition for resale.

What you'll be doing:

• Diagnose, repair, and refurbish household appliances, including refrigerators, washers, dryers, dishwashers, and other kitchen and laundry appliances.
• Perform routine inspections and testing to assess the condition of appliances and identify issues that need repair or refurbishment.
• Replace faulty components, clean, and restore appliances to meet quality standards before resale.
• Collaborate with the operations team to ensure a smooth workflow and meet refurbishment deadlines.
• Maintain a clean and organized workspace, ensuring tools and equipment are in good working condition.
• Keep accurate records of repairs and parts used for inventory and tracking purposes.
• Stay up-to-date with industry trends, appliance technologies, and repair techniques to improve efficiency and quality.
• Troubleshoot complex appliance issues and provide recommendations for repairs or replacements as necessary.
• Ensure compliance with safety standards and regulations during all repair and refurbishment activities.

Who we are looking for:

• 3+ years of experience in appliance repair or a similar technical field.
• Strong knowledge of common household appliances and troubleshooting techniques.
• Experience with diagnosing and repairing a wide range of appliance issues, including electrical, mechanical, and electronic components.
• Technical certification or training in appliance repair is a plus.
• Ability to work independently and efficiently while meeting quality standards and deadlines.
• Excellent problem-solving skills with a focus on delivering high-quality repairs.
• Strong attention to detail and a commitment to safety and cleanliness in the workplace.
• Good communication skills and the ability to work collaboratively with team members.

What we offer:

• A competitive base salary, along with a comprehensive benefits package, including health, dental, and vision coverage.
• Access to exclusive discounts on SecondShop products for yourself and your family. 
• As a growing startup, SecondShop offers ample opportunities to take on new challenges, contribute to shaping the company’s future, and take ownership of key initiatives. 
• Join a passionate and mission-driven team that values collaboration, innovation, and a shared commitment to sustainability and responsible shopping. 
• Align with a company that believes in sustainability, smart spending, and improving the lives of Canadians. You'll have the chance to make an impact every day!