At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet. 
 
We started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings—we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending. 

Role Overview:

SecondShop is seeking a Growth Product Manager to join our team and drive the expansion of our user base and revenue. In this role, you will focus on identifying and executing strategies to grow our customer acquisition, engagement, and retention. You will work cross-functionally with marketing, data, engineering, and product teams to implement experiments, optimize user funnels, and scale growth initiatives.

What you'll be doing:

• Develop and execute growth strategies that drive customer acquisition, retention, and revenue growth across various channels.
• Work closely with cross-functional teams (marketing, data, engineering, and design) to build and optimize user acquisition and engagement funnels.
• Lead the ideation, testing, and iteration of growth experiments (A/B testing, landing pages, pricing strategies, etc.) to maximize user conversion and retention.
• Analyze key growth metrics and customer data to identify opportunities for optimization and refine strategies for scaling growth.
• Monitor and report on the performance of growth initiatives, using data and insights to inform decision-making and adjust tactics as needed.
• Collaborate with product and engineering teams to enhance features that drive growth, ensuring alignment with broader business goals.
• Develop and maintain customer personas and segments to guide growth-focused product development and marketing efforts.
• Stay up-to-date with industry trends, growth hacks, and best practices, implementing new ideas and tools to accelerate growth.
• Identify and manage key performance indicators (KPIs) to track progress toward growth objectives and deliver consistent results.

Who we are looking for:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• 4+ years of experience in growth product management, growth hacking, or digital marketing with a proven track record of scaling products or services.
• Strong understanding of user acquisition, retention strategies, and funnel optimization in an e-commerce or SaaS environment.
• Experience with data analysis tools (e.g., Google Analytics, Mixpanel, Amplitude) to track and measure growth efforts and user behavior.
• Proficiency in running A/B tests, analyzing results, and iterating on experiments to improve user outcomes.
• Ability to collaborate cross-functionally with marketing, product, engineering, and data teams to implement growth strategies.
• Strong communication skills and the ability to present data-driven insights to both technical and non-technical stakeholders.
• Creative problem solver with a focus on results, using data to drive decisions and continually improve growth initiatives.

What we offer:

• A competitive base salary, along with a comprehensive benefits package, including health, dental, and vision coverage. 
• Enjoy the flexibility of remote work with occasional travel to attend in-person team meetings or events.  
• Access to exclusive discounts on SecondShop products for yourself and your family. 
• As a growing startup, SecondShop offers ample opportunities to take on new challenges, contribute to shaping the company’s future, and take ownership of key initiatives. 
• Join a passionate and mission-driven team that values collaboration, innovation, and a shared commitment to sustainability and responsible shopping. 
• Align with a company that believes in sustainability, smart spending, and improving the lives of Canadians. You'll have the chance to make an impact every day!