About ServiceUp:

We’re revolutionizing the entire car repair experience by saving businesses, consumers, and shops from an outdated repair ecosystem. Our tech-driven repair platform automates the entire repair process, resulting in saved time and costs while eliminating hassle.

We pride ourselves on delivering cutting-edge solutions that empower businesses to thrive in today's digital landscape. With a commitment to excellence and a passion for innovation, we are dedicated to driving success for our clients and fostering a collaborative and rewarding work environment.

Position Overview:

The Sr. National Sales Manager will work with the Head of Fleet, Customer Success, Service Advisors, and Regional Operations Managers to drive new customer growth to utilize the ServiceUp managed services and SaaS offerings.

The main objective is to generate new revenue streams by actively seeking new business opportunities, increasing market share with existing clients, and building and maintaining strong customer relationships. This includes, but is not limited to building a sales strategy to achieve revenue targets, qualifying customers, and collaborating with the customer success and operations team to confirm all deliverables are met. This individual will work with the Customer Success team to deliver monthly and quarterly business reviews, and find ways to maximize revenue/profit.

As a senior member of the team, they will also help coach junior team members, and collaborate with the Head of Fleet Sales on various initiatives to further drive growth and build a solid infrastructure to scale the fleet and B2B verticals and attain company goals. Some travel is expected to visit clients, company headquarters, and attend industry trade shows and conferences.

WE WILL DEPEND ON THIS PERSON TO

• Grow the fleet vertical through new business acquisition, acting as the main point of contact
• Build and maintain strong relationships, including fleet owners and fleet managers
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Communicate with Operations & Customer Success to ensure alignment and communication on timely and successful delivery of services, according to customer needs and objectives
• Clearly communicate the progress of new initiatives to internal stakeholders and clients
• Work collaboratively with Customer Success to increase business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Keep a running pipeline of customers in the company CRM, (Hubspot,) and update all activities regularly
• Work with Customer Success to deliver customer reports and consult on performance
• Collaborate with heads of Fleet and Operations to identify and grow opportunities with existing accounts and potential new accounts
• Assist with challenging client requests or issue escalations as needed
• Visit client locations in region to foster and build relationships with customers

YOU SHOULD HAVE

• 10+ years of sales, business development, or account management experience with a B2B emphasis
• 5+ years of customer-facing experience in a high-tech or automotive environment
• Consultative sales experience and or training
• Highly preferred: knowledge of fleet maintenance and repair and their procedural requirements
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
• Ability to thrive and adapt in a fast-paced environment
• Track record of success in building a sales pipeline and customer retention
• Understanding of fleet customer requirements (Uptime, TCO, business needs)
• Strong verbal and written communication, and presentation skills
• Demonstrated experience with problem-solving
• Experience working with cross-functional teams
• Willingness to travel to client locations and attend industry conventions and events
• Proficient in G-Suite preferred
• Experience in HubSpot or Salesforce
• BA/BS degree in Business Administration, Sales or relevant field

WORKING WITH US

• Competitive salaries (DOE) $95,000 - $125,000 base
• Achievable Commission Structure
• Unlimited vacation time
• Work from home capabilities
• Company-paid medical, dental, and vision insurance, as well as other benefits
• Equity share; a percentage of the long-term value we create together
• Awesome company culture and great people to work with

We believe that shared values are fundamental to a successful and fulfilling professional journey. Before applying, we encourage you to familiarize yourself with our company's values, mission, and culture. Understanding how your values align with ours will ensure a mutually rewarding and harmonious work experience. 

Visit our website https://serviceup.com/about-us to learn more about who we are and what we stand for.
Please take the time to read and understand them as they define who we are and what we look for in our candidates

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ServiceUp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status.