About ServiceUp:

We’re revolutionizing the entire car repair experience by saving businesses, consumers, and shops from an outdated repair ecosystem. Our tech-driven repair platform automates the entire repair process, resulting in saved time and costs while eliminating hassle.

We pride ourselves on delivering cutting-edge solutions that empower businesses to thrive in today's digital landscape. With a commitment to excellence and a passion for innovation, we are dedicated to driving success for our clients and fostering a collaborative and rewarding work environment.

Who we are:

At ServiceUp, we value integrity, curiosity, and an entrepreneurial spirit in the people we hire. We check our egos at the door, practice mutual accountability, and strive to foster an environment where experimentation is encouraged. Sound like you? If so, keep reading. 😄

What you’ll do:

Service is looking for a highly skilled lead QA Engineer to join our team remotely. As a core delivery team member, you will be responsible for validating functional and non-functional requirements, ensuring our products meet the highest quality standards. You’ll leverage both a strong QA mindset and technical expertise to support our development teams in building reliable and scalable software solutions.🙌

Here are some key functions you’ll perform in this role:

• Test Planning & Execution: Decompose product requirements into comprehensive test cases, ensuring full coverage of business and technical needs.
• Strategic Testing: Leverage a risk-based approach to determine the optimal balance between manual and automated testing, ensuring a strong focus on user experience, performance, and system reliability.
• Debugging & Troubleshooting: Investigate issues by analyzing logs, debugging applications, and identifying root causes of failures.
• Database Querying: Write and execute SQL queries to validate data integrity and troubleshoot backend issues.
• Automation & CI/CD Alignment: Make informed decisions on what, when, and how to automate, balancing efficiency with development speed.
• Defect Management: Identify, document, and track defects, working closely with developers to resolve issues efficiently.
• Collaboration & Mentoring: Work within a Scrum team, sharing QA best practices and helping teammates improve testing strategies.

Top qualities & experience we’re looking for:

• 5+ years of experience as a Quality Assurance Engineer, with a strong track record of ensuring software quality in complex systems.
• 3+ years of experience leading a team in a Scrum framework on medium to large-sized projects, fostering collaboration and driving quality initiatives.
• QA Mindset: A keen eye for detail, a passion for delivering quality, and a proactive approach to identifying potential issues before they arise.
• Strong Communication: Ability to clearly articulate test findings, risks, and recommendations to both technical and non-technical stakeholders.
• Technical Expertise: Experience debugging applications, analyzing logs, and using developer tools to investigate issues.
• Database Proficiency: Ability to write and optimize SQL queries for testing and troubleshooting purposes.
• Test Automation Experience: Familiarity with automation frameworks (e.g., Selenium, Cypress, Playwright) and API testing tools ( e.g., Postman) is a plus.
• Agile & CI/CD Familiarity: Understanding of Agile methodologies, version control (e.g., Git), and CI/CD pipelines.

Here’s why this opportunity is unique & exciting:

• You’ll work directly with the Engineering and Product Leaders
• You’ll make a huge impact in shaping how our product evolves
• You will become part of a relaxed, high-performing culture with a supportive CEO
• Our full team is remote based, so when it’s time to collaborate you can do that online or in office! 
  
  Must be authorized to work in the U.S.

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We believe that shared values are fundamental to a successful and fulfilling professional journey. Before applying, we encourage you to familiarize yourself with our company's values, mission, and culture. Understanding how your values align with ours will ensure a mutually rewarding and harmonious work experience. 

Visit our website https://serviceup.com/about-us to learn more about who we are and what we stand for.
Please take the time to read and understand them as they define who we are and what we look for in our candidates

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ServiceUp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status.