SHELTER, Inc. rebuilds lives one family at a time, by helping them re-establish a home and assisting with the skills and resources needed to live the life they deserve. Created in 1986, we are a community-based non-profit currently operating in Contra Costa, Solano, Sacramento, and Marin counties. In 2024 our compassionate teams helped 5,824 people including 1,938 children secure or maintain their housing.

We believe a safe home and the opportunity to thrive are rights—not privileges. Every day, our teams have the honor of walking alongside families and individuals as they rebuild their lives. If you’re looking for more than just a job—and you want to be the spark that ignites lasting change in your community—you’ll find purpose here!

Work Location: Concord, CA

Employment Details: Full Time, Non-Exempt, Monday-Friday during business hours

Compensation: $25.25-27.00/hour

About the role: We a searching for a Property Coordinator to provide administrative support to our dynamic property team. In this role, you'll be the organization backbone, processing invoices from vendors, creating check requests, monitoring our internal work order email and more!

If you thrive in a fast-paced environment and want to make a tangible impact on the lives of our participants, we'd love to talk to you!

What you’ll do:

Data Documentation

• Maintain current lists of housing availability and prospective landlords to participate in housing SHELTER, Inc. participants as provided/updated by the Housing Navigation Team.
• Maintain/update current landlord list for all Master Leased Units
• Oversee management of landlord relations including ensuring complete landlord packets, new landlord set- up, creating and closing landlord files, managing contact information, etc.
• Track lease expirations, renewals, rent increases, insurance, and inspections
• Maintain and verify the accuracy of monthly landlord payables
• Respond to complaints and inquiries
• Maintain/update tenant files
• Assist with keeping all relevant property management data up-to-date in Yardi system and maintain tenant files in accordance with applicable guidelines,
• Conduct tenant file audits to ensure ongoing compliance with funding regulations, landlord/tenant laws, and program requirements, including leases, notices, rent adjustments, and eviction documentation.
• Completing move-in and move-out processes in Yardi.
• Maintain/update current vendor information
• Ensure Vendor licensing and insurance documents are complete and accurately maintained.
• Route new vendor proposals for approval.
• Oversee special projects to identify and resolve Yardi issues.
• Maintain Property Department physical and electronic files as applicable
• Ensure compliance with Document Control Policies and File Retention Policies.

Administrative

• Handle the scheduling, invoices, and check requests for Property Department payables
• Greet visitors and assist with inquiries from tenants, landlords and vendors
• Maintain and complete monthly credit card reconciliations
• Prepare a variety of periodic reports
• Maintain Incident Reports
• Make photocopies, fax documents, file documents, and perform other clerical functions.
• Provide related administrative support to the Property Team as assigned.

Meetings and Workshops

• Reserve facilities/conference rooms for department and or team meetings/functions.
• Schedule team trainings events as needed
• Maintain and coordinate schedules of tenant workshops/briefings to help educate participants how to be a good tenant and maintain housing stability
• Maintain and coordinate schedules of landlord workshops/briefings to outreach landlords to participate in the SHELTER, Inc. programs and promote program engagement
• May serve in safety and other committees as needed

What you’ll bring:

• 1 year property management or affordable housing and program compliance experience.
• Microsoft Office skill, Yardi is a plus!
• Experience working with low income and/or homeless, and/or disabled population
• CCRM and/or COS or any other property management certification, is a plus!

Position Requirements:

• Must successfully pass a criminal background check
• Must provide TB test clearance

What we offer:

• 18 days of Paid Time Off
• 15 paid holidays, including your birthday!
• 100% paid medical insurance (Kaiser, Sutter Health, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
• 100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
• Up to $3,000 Tuition Reimbursement a year
• 403b with SHELTER Inc., matching contribution
• Pet Insurance
• Employee Assistance Program
• Discount Marketplace
• Internal growth opportunities

We value diversity

SHELTER, Inc., is an equal opportunity employer. We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve. We strongly encourage applications from individuals with varied backgrounds, identities, and lived experiences.

Notice: This description is a guide only. Upon hire, you will receive a formal job description.