About Shipium

Shipium is on a mission to solve the ‘Prime problem’ that modern retailers face today how to make fast, free, and on-time delivery promises a cornerstone of the customer’s shopping experience. We work with both fast-growing companies and well-known large retailers to cut costs, speed deliveries, and increase flexibility through great APIs, easy integrations into existing infrastructure, and powerful services optimizing the full retail supply chain.

We’re building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations. 

Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.

About the role

Company Overview:

Shipium is at the forefront of simplifying supply chain management.  As we continue to scale, we are looking for an experienced Lead Product Designer to join our dynamic team. This is an exciting opportunity to shape the future of our products, ensuring they provide intuitive and efficient experiences for our users while solving complex workflows. We are looking for someone who is both strategic and hands-on in defining and implementing design solutions that make a tangible impact on our product and users.

Job Summary:

As the Lead Product Designer, you will create and execute solutions to address user experience deficiencies across Shipium's web applications. You will take charge of the design function, leading the creation of seamless, user-centric workflows and experiences. This role involves a combination of strategic direction and hands-on design work, ensuring the end user can easily navigate and configure complex supply chain systems. You’ll collaborate closely with cross-functional teams and mentor fellow designers as we continue to scale.

What you'll do

• User Experience Strategy:
  Define and drive the overall user experience strategy for complex workflows in our supply chain management products, ensuring users can seamlessly navigate intricate product configurations.
• Leadership & Mentorship:
  Lead design critiques, provide constructive feedback to elevate the team's output, and mentor junior designers to help establish a world-class design organization.
• Workflow Design:
  Own the design of complex workflows, ensuring they are intuitive, user-friendly, and align with business objectives. Establish best practices for workflow design, balancing usability with functionality.
• User Research & Testing:
  Engage directly with customers to understand their needs and pain points. Create detailed prototypes and run user tests to iterate quickly and refine designs.
• Collaboration with Cross-Functional Teams:
  Work closely with product managers, engineers, and stakeholders to deliver scalable solutions that simplify complex supply chain configurations. Actively participate in product discovery and ensure designs meet technical feasibility and business goals.
• Design System & Process:
  Develop and maintain a consistent design system, ensuring visual and functional consistency across all workflows and configurations. Build and implement efficient design processes to support scalability.
• Performance Tracking & Improvement:
  Track design metrics to evaluate the success of workflow improvements and their impact on user experience. Measure the effectiveness of UX innovations and adjust designs based on feedback.
• Continuous Learning:
  Stay updated on the latest design tools, trends, and best practices. Seek out new techniques to enhance creativity, productivity, and user experience.

Qualifications

• Education & Experience:
• • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field (Master’s preferred).
  • 7+ years of experience in product design, with at least 2 years in a leadership role, ideally in a SaaS or B2B environment.
  • Experience implementing visual design systems across platforms in an iterative software development environment.
• Skills & Expertise:
• • Proficiency with design tools such as Adobe Creative Suite (Photoshop, Illustrator), Figma, Sketch, and front-end technologies like HTML and CSS.
  • Strong understanding of complex workflows and user needs in B2B software.
  • Demonstrated ability to lead design initiatives from concept through production.
  • Experience in conducting user research, prototyping, and user testing.
  • Excellent communication skills, both oral and written, with the ability to clearly articulate design decisions and strategies.

At Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25* states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off. 

Shipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources (hr@shipium.com) and let us know the nature of your request and your contact information.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and mentorships. Shipium makes hiring decisions based solely on qualifications, merit, and business.

*Although based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin. 

Shipium participates in e-verify We don't provide ANY type of sponsorship or transfer H1b's or OPTs