About Sightline Payments, LLC
Sightline is transforming the gaming industry with its innovative suite of award-winning digital payment and wallet solutions. Through its expertise in consumer behavior, payments technology, and software development, Sightline is uniquely positioned to help casino resorts and online gaming companies offer a more robust, customer-centric omnichannel experience.
Sightline’s flagship product, Sightline Pay, enables players to use a single digital payment method across all gaming channels and throughout the entire resort. It’s currently the preferred payments and cashless solution for more than 80 partners in 40+ states across the sports betting, lottery, horse racing, and online and brick-and-mortar casino
markets.
At Sightline Payments, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
About the role
Sightline Payments is seeking a high energy, passionate, Product Deployment Coordinator III. The Product Deployment Coordinator works with the Product Deployment team members, Product, PMO, Business Development, Compliance, Accounting/Finance, IT Departments and clients to support client on-boarding into Sightline Payment Solutions and other new products.
What you'll do
Collaborate with client and internal teams
Act as a subject matter expert; guide clients through the necessary on-boarding steps
Ensure client requirements are vetted with the appropriate internal teams as necessary
Ensure the successful execution and deployment of Sightline services
Maintain a detailed deployment plan; ensuring clients, vendors and internal teams understand the process and timeline
Verification and testing of program settings
Submit program materials for approvals to the issuing bank and association partners
On-board of card packages with fulfillment partner
- Manage projects of higher complexity to include the ability to evaluate the client specific needs, identify the key stakeholders, integration partners and develop customized project plans to meet the unique needs of the deployment.
- Communicate effectively with client contacts to facilitate implementation tasks, follow up and lead regular cadence meetings to capture updates.
- Coordinate tasks and communicate implementation updates to key stakeholder groups and external partners.
- Possess a strong understanding of the business, products, and deployment requirements with ability to navigate various areas of the organization to respond to client questions, challenges, or unique requests.
- Work closely with Product and PMO Teams to support and implement new products or solutions within the Product Deployment process
- Possess general understanding of the various integration types and assist with coordination of integration efforts, facilitate general questions, and support certification testing efforts
- Other projects/duties as assigned by the Director PMO
Qualifications
- Bachelor’s Degree preferred
- 4+ Years of experience in Gaming or Card Issuance, with Project Management or Implementation role
- Proficient in Microsoft Office Word, Excel and PowerPoint
- Experience with Microsoft Project a plus
- Fluency in English (both written and verbal)
- Experience with or knowledge of payments solution
- Familiarity with Payment Card Industry Standards and Compliance requirements a plus
- Familiarity with gaming industry a plus
- Project Management experience
- Collaborative team player - Positive, respectful, and professional attitude toward clients, employees, vendors and management
- Proven effective facilitator
- Effective communicator both in written and oral communication
- Accountability and adaptability
- Outstanding organization and time management skills; attention to detail and commitment to delivering a high-quality work product
- Integrity, transparency, credibility and a commitment to making the company successful
Company Offers
- PPO + HDHP Healthcare + Vision & Dental (Sightline covers 90% for employee and 70% for their qualified dependents).
- 401K with a match of up to 3%
- Paid Parental Leave
- STD, LTD, Life and AD&D coverage at 100% company paid
- Unlimited PTO (exempt employees only)
- Free membership to Headspace
- Home Office Stipend
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.
The pay range for this role is:
105,000 - 135,000 USD per year (Remote - United States)