Operations Manager

About SignWarehouse, Inc.

SignWarehouse is a leading distributor of sign-making, vinyl graphics, paint protection film, and embroidery equipment. Based in Denison, Texas, we've built strong relationships with top manufacturers and serve customers nationwide. We're a growing company with a track record of consistent year-over-year growth and a loyal customer base.


Position Overview

We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization.

Key Responsibilities

Warehouse & Fulfillment Operations

      Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping

      Ensure accurate and timely order fulfillment across all product categories

      Implement and maintain inventory management best practices to minimize shrinkage and stockouts

Logistics & Freight Management

      Oversee carrier relationships and negotiate freight rates to optimize shipping costs

      Monitor and improve freight cost metrics with a focus on cost reduction initiatives

      Coordinate with suppliers on inbound logistics and delivery scheduling

Team Leadership

      Hire, train, and develop warehouse staff

      Set performance expectations and conduct regular reviews

      Foster a safety-first culture and ensure compliance with workplace regulations

Process Improvement

      Identify bottlenecks and implement solutions to improve throughput

      Develop and track KPIs for operational performance

      Collaborate with sales and purchasing teams to forecast demand and plan capacity

Vendor & Supplier Coordination

      Work with key suppliers to ensure smooth receiving and resolve discrepancies

      Support purchasing decisions with inventory data and turnover analysis

Qualifications

Required

      Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field

      5+ years of experience in distribution, warehouse management, or operations

      Proven leadership experience managing teams of 5+ employees

      Strong understanding of inventory management systems and WMS software

      Experience with freight carriers and logistics coordination

      Excellent problem-solving skills and attention to detail

Preferred

      Master's degree or MBA with operations/supply chain concentration

      Experience in B2B distribution, ideally in signage, graphics, or related industries

      Familiarity with ERP systems

      Background in process improvement methodologies (Lean, Six Sigma, etc.)

      Email your resume to recruiting@signwarehouse.com

      Forklift certification or willingness to obtain

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What We Offer

      Competitive salary based on experience

      Health insurance and benefits package

      Opportunity to shape operations at a growing company

      Collaborative, entrepreneurial work environment

Distribution Center

Denison, TX

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