Our Company

Medicine is changing rapidly. Clinicians must be prepared for key transitions in training and practice as they respond to a future where AI advances precision medicine and reshapes patient engagement.

We partner with institutions, health systems, and learners to expand access to high-quality clinical learning. We help clinicians build the readiness and agility needed to deliver better decisions, stronger connections, and higher-quality care.

In this world, adapting the way we learn and apply clinical reasoning, communication, and other core competencies is more critical than ever.

Position Summary

We’re looking for a  Content Operations Associate. You’ll help build and maintain the engine that allows Sketchy to create beloved content for students and educators across the healthcare landscape. In this role, you’ll take the lead on day-to-day content production operations, partnering closely with in-house physicians, contracted subject matter experts, and cross-functional teammates. You’ll proactively guide people and processes, keeping our team focused and ensuring our contributors can create high-quality content as efficiently and joyfully as possible. With a strong sense of ownership, you’ll maintain and refine our workflows, identify opportunities for greater efficiency, and collaborate with the Senior Content Strategist, Operations to continually improve how we work.

Sketchy is hiring remote employees in these select US states: California, Colorado, Florida, Illinois, Massachusetts, Michigan, New Jersey, New York, Pennsylvania, Texas, Utah, and Washington!  

Responsibilities:

• Lead and coordinate editorial and content-production functions, managing a team of subject-matter experts, faculty contributors, artists, and other contractors to ensure smooth and high-quality content creation.
• Oversee the full content lifecycle—from curricular design through production, QA, packaging, and release—ensuring delivery on schedule, within budget, and aligned with Sketchy’s quality standards.
• Proactively manage task and assignment workflows across all content programs, maintaining clear tracking, prioritization, and communication throughout the production pipeline.
• Establish, optimize, and maintain content operations processes, including cross-team handoffs, operational documentation, guidelines, and templates that support scalable production.
• Utilize tools such as Airtable, spreadsheets, and workflow trackers to drive transparency, organization, and efficient project execution.
• Provide clear reporting on content progress, resourcing, risks, and timelines to internal stakeholders and program leadership.
• Review learner and SME feedback—through comments, surveys, focus groups, and other channels—and recommend or execute content updates as needed based on input, science changes, or evolving style guides.
• Partner with team leads to identify, onboard, and support the resources (people and tools) necessary to meet production goals.
• Solve operational problems, clear blockers, and guide team members and stakeholders with strong content operations and project-management practices.
  
  

What We’re Looking For:

• 3+ years experience as a project manager, managing editor, or production manager in content development and production
• Extremely process-oriented and able to continuously identify opportunities for process improvements to become increasingly efficient and cost-effective
• Highly organized manager with strong administrative skills
• Strong project management skills
• Experience working with and developing workflows in Airtable
• Willingness to manage up and across, politely but firmly
• Ability to track work against multiple priorities and manage a complex production schedule
• Excellent communicator, both oral and written
• Ability to learn new techniques, skills, and tools on the job
• Comfort and mastery with collaboration in a remote-workforce environment
• Eager attitude for working with cool people to make awesome new things
• BA or similar degree in a relevant field
• • Certification in project management systems (e.g., PMP) and copyediting experience preferred, but not required
    
    

If you don’t have 100% of the bullets listed above, that’s okay! We know there are no perfect applicants. If you are passionate about making a meaningful difference, we want to hear from you! Learn more about Sketchy’s culture at sketchy.com/careers. 

Salary Range

$75,000 - $85,000 annual salary plus a performance-based annual bonus and stock options

Our Perks 

• 100% Individual Health Coverage - We got you covered!
• Equity - From day one, you’ll have a stake in our future growth. 
• 401(k) - We support your financial future with up to 5% matching. 
• Annual Company Retreat in Cool Places
• Flexible Time Off 
• Annual Work Anniversary Stipend 
• Monthly Wifi & Phone Reimbursement 
• Short Term & Long Term Disability 

Sketchy Group LLC is an Equal Opportunity Employer. All applicants will receive consideration without discrimination on the basis of race, religion, color, sex, age, sexual orientation, marital status, national origin, disability or any other basis prohibited by applicable law.